People Operations Associate/Manager

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $55k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👥 People Operations

👻 Ghost score 0%

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National Education Opportunity Network (NEON)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

National Education Opportunity Network (NEON) is a nonprofit organization that expands college access and economic mobility by delivering college credit-bearing courses—taught by university faculty—into low-income (Title I) high schools at no cost to students. Launched in 2019, NEON partners with top colleges and universities and provides built-in academic coaching and college advising so scholars can earn transferable college credit and strengthen readiness for college and careers. NEON has served 50,000+ scholars across 34 states and 500+ high schools, reports high course pass rates and improved college matriculation for participants, and is scaling toward a target of 1 million scholars.

📋 Description

• Own day-to-day administration of core people processes across onboarding, offboarding, employee changes, personnel records, benefits administration, and related communications • Serve as a first point of contact for routine employee questions about HR policies, benefits, processes, and resources • Improve employee experiences and streamline people processes • Coordinate recruitment processes, including candidate communications, scheduling, interviews, assessments, references, and hiring documentation • Coordinate the annual performance management process • Support organization-wide professional development and learning initiatives • Serve as a first-line resource for routine employee relations questions and concerns • Coordinate the annual team engagement survey and analyze feedback and engagement data • Support employee connection, recognition, collaboration, engagement, and inclusive culture initiatives • Maintain the employee handbook, policies, forms, templates, and people-related resources • Liaise with benefits, payroll, HR, legal, and external partners • Maintain accurate HR data and develop trackers, calendars, dashboards, and other tools • Prepare routine people reports and analyses • Support process streamlining and automation • Coordinate planning and logistics for retreats, team-building events, and other people initiatives • Report to the Chief Growth Officer

🎯 Requirements

• Associate Level: Bachelor’s degree in Human Resources, Business, Education, Organizational Development, or a related field or equivalent relevant professional experience • Associate Level: 2–4 years of experience in HR, people operations, talent development, program operations, or a related field • Associate Level: Experience supporting onboarding, recruiting, performance management, employee engagement, or professional development • Manager Level: Bachelor’s degree or equivalent relevant professional experience; advanced degree and/or HR certification preferred • Manager Level: 5–8+ years of progressive experience in HR, people operations, employee relations, talent development, or organizational development • Manager Level: Experience independently owning and improving HR processes and programs • Experience advising managers and employees on people-related questions • Experience designing, implementing, and/or facilitating professional development, employee engagement, or organizational initiatives • Working knowledge of employment practices, HR compliance, and applicable employment law • Strong written and verbal communication, organization, and follow-through • Ability to manage multiple workstreams, prioritize competing demands, solve problems, and follow through reliably • Ability to identify inefficiencies, streamline processes, create systems, and use technology or automation • Ability to organize and analyze people data and translate insights into recommendations • Demonstrated discretion, empathy, sound judgment, and ability to navigate sensitive matters • Ability to manage confidential information and multiple priorities • Comfort operating in ambiguity and developing practical solutions • Ability to build trust across a diverse, geographically dispersed team • Commitment to diversity, equity, inclusion, and belonging • Deep commitment to educational equity and economic mobility • Passion for expanding access to high-quality educational opportunities for underserved students • Understanding of systemic barriers affecting students and communities served by Title I schools

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) with 4% match, fully vested • Professional development support • Remote work stipends and equipment • Coworking space access • Paid sick leave • Flexible vacation • Team gatherings throughout the year • Opportunities to travel