Merchant Business Development Officer

Job not on LinkedIn

🔥 0 minutes ago

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Business Development (BDR)

Where this job comes from

Posted on NBH Bank's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of NBH Bank

NBH Bank

1001 - 5000 employees

🏦 Banking

đź’¸ Finance

🤝 B2B

Banking • Finance • B2B

NBH Bank is a community bank subsidiary of National Bank Holdings Corporation (NYSE: NBHC) that operates a network of locally-led banking brands across multiple U. S. states. It provides retail and commercial banking services — including personal and private banking, mortgage lending, business and commercial banking, Small Business Administration (SBA) loans, treasury management, wealth management, and trust & estate planning — under brands such as Bank Midwest, Community Banks of Colorado, Bank of Jackson Hole, Vista Bank and Hillcrest Bank. NBH Bank is Member FDIC and emphasizes community-focused banking, client service, and shareholder returns.

đź“‹ Description

• Champion and promote Merchant Services across the organization • Plan, coordinate, and participate in client sales events, promotions, and campaigns • Devise, coordinate, and run Banker sales promotions and campaigns • Develop marketing materials and enhance online visibility with partners • Assist with sales strategy, strategic growth plans, and goal setting for each line of business • Identify and remove barriers to achieving goals with business leaders • Maintain sales pipeline and pipeline reporting • Use data analytics to identify opportunities • Identify prospects through COIs, existing-client referrals, and related sources • Train or arrange training for Bankers to recognize opportunities and position the product • Develop and promote internal incentive plans • Drive Merchant Services revenue growth • Develop internal relationships through meetings, presentations, and one-on-one engagements • Build cross-functional communications and teams • Resolve complex client or deal-related issues • Follow up with approved clients who have not activated • Monitor program performance and manage relationships • Share Sales feedback on tools needed for success • Liaise among the Line of Business, Internal Sales Teams, and Third-Party Service Provider • Help sales teams identify and act on cross-sale opportunities • Monitor Merchant Services competition and payments industry trends • Achieve sales goals, including fee revenue, client activations, and branch engagement • Work with Bankers, Banking Centers, and Sales Leadership to grow the Merchant Services program • Travel throughout the bank footprint to meet Bankers and attend events

🎯 Requirements

• High school diploma or equivalent • 5+ years in a Merchant Sales/Management role and/or related business payments experience • Ability to interact with internal and external clients in a highly professional manner • Ability to maintain and demonstrate high ethical standards and personal integrity • Ability to manage and prioritize multiple tasks • Excellent business development and presentation skills • High-energy, result-oriented, responsive, and works well in a team environment • In-depth knowledge of Merchant Services • Strong computer skills, including Microsoft Office (Word, PowerPoint, and Excel) • Ability to quickly learn new software and/or systems • Thorough understanding of industry trends, competition, and businesses in the serviced markets • Ability to handle complex and sensitive customer issues and complaints • Ability to anticipate customer needs and proactively make recommendations • Bachelor's Degree • 5+ years Merchant Management Experience • Bilingual language skills • Superior analytical, consulting, and negotiating skills • Superior client relationship, marketing presentation, and sales/closing skills • Superior written, verbal, and interpersonal communication skills • Ability to travel approximately 15% of the time • Ability to work overtime as necessary

🏖️ Benefits

• Insurance • 401k • Associate stock purchase program • Paid time off • Associate banking perks • Overtime as necessary, typically no more than 5% • Professional growth within the role

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