D365 F&O L3 Functional Support Analyst, SCM

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nDeavour Consulting

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

nDeavour Consulting is a recruitment and career counseling company headquartered in Sofia, Bulgaria. With a decade of experience, nDeavour focuses on helping individuals and businesses achieve their growth goals by providing exceptional job opportunities and professional guidance. The company prides itself on its principles of confidentiality, agility, pride, honesty, transparency, bravery, and responsibility, which foster strong relationships with clients and candidates alike.

📋 Description

• Act as the final functional authority for complex D365 F&O Supply Chain Management incidents, problems, and service requests. • Perform deep root-cause analysis on critical business process interruptions and collaborate with technical teams to deploy permanent fixes. • Provide expert guidance, technical coaching, and updated documentation to empower Level 1 and Level 2 support teams. • Maintain deep functional mastery over core application areas, specifically Supply Chain Management with Manufacturing, Order Management, and Advanced Warehousing. • Ensure all supported solutions strictly align with standard D365 functionality, prioritizing system configuration over heavy customization. • Assess the functional impact of proposed system changes and support User Acceptance Testing (UAT), regression testing, and release planning.

🎯 Requirements

• 7+ years of hands-on experience implementing or supporting Microsoft Dynamics 365 Finance & Operations – Supply Chain Management. • Proven track record operating in a production support or Level 3 managed services environment. • Direct experience supporting multi-legal entity, multi-country deployments within high-volume transactional environments. • Deep understanding of end-to-end supply chain business processes, system parameters, setups, and Azure DevOps (or similar ALM tools). • You must hold the following Microsoft certifications: • - Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330) • - Microsoft Certified: Microsoft Dynamics 365: Core Finance and Operations (MB-300) • Exceptional analytical troubleshooting skills; a calm, methodical approach to high-pressure issues; and a collaborative, mentoring mindset.

🏖️ Benefits

• Remote or Hybrid Work Options • Private Health Insurance, including dental care • Additional Holidays after your 1st and 5th year • Sponsored Training & Certifications • Employee Referral Bonuses • Multisport Card – fully covered • Fun Office Space with relaxation zones and free parking