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Neighborly Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏛️ Government

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Neighborly Software on 2024-10

Government • SaaS • B2B

Neighborly Software is a GovTech company providing an all-in-one SaaS platform to manage government-funded programs—covering grants, loans, construction, asset reports, analytics, and program administration. The platform connects administrators, participants, contractors, and homeowners to streamline enrollment, administration, and reporting for local, state, and nonprofit organizations, with specific products for Housing & Community Development, Housing Choice Vouchers (HCV), Disaster Recovery & Mitigation, and Home Energy Rebates. Neighborly emphasizes integration with government systems (e. g. , IDIS) and targets public-sector clients to simplify program delivery and reporting.

📋 Description

• Own the relationship, commercial outcome, and strategic direction for 8–10 enterprise client accounts • Build and maintain executive-level relationships with agency directors, commissioners, executive directors, mayors, county executives, and other senior stakeholders • Advise clients on program design, regulatory navigation, and operational best practices • Serve as the executive escalation point for client concerns and strategic decisions • Own account-level profitability and address delivery-cost and contract-value issues • Lead post-sale pricing conversations, including rate increases, scope adjustments, and expansion pricing • Own contract renewals and expansion opportunities with the Enterprise Sales Pod • Drive retention, expansion, and account profitability • Partner with Client Operations on program management and engagement delivery • Coordinate implementation pod resources during active build phases and complex change requests • Align client expectations, delivery capability, and commercial commitments • Lead major program milestones, executive business reviews, and steering committee engagements • Support new-logo pursuits, proposal and contracting phases, strategic RFPs, competitive positioning, and pre-sale pricing • Transition pursuit-stage relationships into long-term account ownership • Represent client priorities in Product and Engineering roadmap discussions • Partner with leadership on cross-client insights, market dynamics, and program trends • Build and maintain client reference relationships supporting new business pursuits

🎯 Requirements

• 10+ years of experience in government technology, grants management, federally funded programs, affordable housing, or related complex regulated industries • Deep domain expertise in one or more of: US Treasury programs, CDBG-DR, HUD housing and community development programs, DOE rebate programs, HCV, affordable housing, FEMA recovery, state energy programs, or similar • Significant experience with state and local government clients in a senior client-facing capacity, as a vendor, consultant, services partner, or senior government employee • Strong commercial acumen, including account-level revenue accountability, pricing conversations, and complex contract negotiations • Ability to navigate multi-stakeholder and politically complex client environments • Executive presence and credibility with senior clients • Strong collaboration with Client Operations, Implementation, Support, and Product teams • Comfort with ambiguity and change in government programs • Genuine service orientation • Fluency in technology and government-program business processes • Comfortable with regular domestic travel of approximately 25–40%

🏖️ Benefits

• Medical, Dental, Vision plan options • Company-Paid Short-Term Disability and Life Insurance • Generous employer 401K match with immediate vesting • 5 weeks of PTO • 9 paid holidays • 3 days of volunteer time off each year • Equal Opportunity Employer committed to an inclusive environment