Account Executive

🔥 0 minutes ago

🌽 Illinois, Minnesota, +1 more states – Remote

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💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Nelnet

Nelnet

5001 - 10000 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nelnet is a diversified services company that provides a wide range of solutions including government services, consumer services, technology services, and federal student loan services. The company specializes in customer-centric services, operational optimization, and support, offering digital accessibility, custom development, data analytics, artificial intelligence, and information security. Nelnet also offers business process outsourcing, contact center and back-office processing, loan servicing, and education services. Furthermore, Nelnet is involved in financial management, payment technology, and renewable energy through tax equity funding and solar installations. Nelnet is committed to enhancing education, government service provision, and energy innovation, promoting community engagement and philanthropic efforts through partnerships.

📋 Description

• Build and maintain positive client relationships through clear, honest, and open communication • Own overall client satisfaction by anticipating client needs and maintaining regular client contact • Meet face to face with each client at least two times per year at the school location • Coordinate sales and product revisions for existing clients • Collaborate with FACTS Operations and technical teams to resolve client problems and issues • Advocate for client needs, including new features, services, and programs • Participate in evaluating new product client requests • Work with technical support to understand client product solutions • Expand FACTS solutions utilized by existing clients • Attend trade shows, conferences, and other events as needed • Gather competitive information to evaluate market position • Communicate client-related issues to FACTS Sales and Account Managers • Develop strategic customer service plans and resolve customer issues with the RVP Team, Account Managers, and other departments

🎯 Requirements

• Candidates must be located in Illinois, Minnesota or Wisconsin • Must already be authorized to work in the United States without the need for current or future sponsorship • Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology • 3-5 years of sales and account management experience • Background in private or public education market is a plus • Excellent communication skills • Excellent relationship, sales, and account management skills • Ability to travel and work remotely from a home office • Ability to interact with all levels of client organization and multiple departments • Adept at conflict resolution • High level of integrity and conscientiousness

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • HSA and FSA • Generous earned time off • 401(k) • Student loan repayment • Life insurance and AD&D insurance • Employee assistance program • Employee stock purchase program • Tuition reimbursement • Performance-based incentive pay • Short- and long-term disability • Robust wellness program • Remote work from a home office

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