Lead Engineer – ServiceNow, Platform, Custom Apps, Integration

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NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Develop customer applications for Work Order management, scheduling, and dispatch • Collaborate with stakeholders to identify key functionality within custom ServiceNow instances • Enhance ServiceNow event rules to ensure proper CMDB binding • Interact with technical SMEs to obtain environment information supporting service mapping and event work

🎯 Requirements

• Experience as a ServiceNow Lead Engineer focused on platform, custom applications, and integrations • Comprehension of and ability to communicate and implement platform, custom applications, and integrations • Ability to develop interfaces for different user audiences using custom application models or Service Portals • Experience developing integrated logic and functional components interfacing with ServiceNow internal services and REST APIs • Knowledge of service-oriented and distributed enterprise application architecture, including web services, data access and persistence, and client/server systems • Understanding of credential-less and credential-based Discovery • Ability to install, configure, and integrate ServiceNow software products focused on Discovery, Service Mapping, Certification Management, Service Graph Connectors, and Multisource CMDB • Ability to prevent duplicate CIs using CI identifiers • Ability to extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns • Knowledge and ability to configure, manage, and maintain MID servers • Proficiency with command-line console for Service Mapping • Ability to work with and migrate patterns between environments for Service Mapping • Proficiency configuring Identification Rules for Service Mapping • Knowledge of Discovery of multi-tier services, including advanced pattern configuration for Service Mapping

🏖️ Benefits

• Healthy work-life balance • Collaborative and innovative culture • Professional growth support • Diversity and inclusion • Equal opportunity workplace • Disability accommodation support