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Tech Administrative Coordinator

🔥 5 minutes ago

🇺🇸 United States – Remote

⏱ Part Time

🟡 Mid-level

đźź  Senior

đź“‹ Administrative Assistant

🦅 H1B Visa Sponsor

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đź‘» Ghost score 13%

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Logo of Novo Nordisk

Novo Nordisk

10,000+ employees

Founded 1923

🏥 Healthcare

đź’Ľ Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Novo Nordisk is a global healthcare company that has been at the forefront of research in obesity and diabetes for over 25 years. Their mission is to improve the lives of people suffering from obesity and diabetes through innovative treatments and sustainable practices. With a strong commitment to patient safety, Novo Nordisk actively combats falsified medicines and strives to enhance the integrity of their products. They offer a range of life-saving medications and are dedicated to driving change in the healthcare landscape, ensuring that children and adults alike have access to essential medical care.

đź“‹ Description

• Support the Tech Director and Technology Team with daily administrative operations across the core tech stack • Monitor and triage incoming tickets in Freshdesk • Resolve first-tier routine support requests, including standard access issues and basic how-to guidance • Route and escalate complex technical issues to appropriate team members or specialists • Maintain ticket statuses, track recurring issues, and update standard response templates • Provision, update, and offboard Google Workspace user accounts and group memberships • Provision, update, and offboard Zoom user accounts • Perform basic intranet administration and permission checks • Update and maintain intranet content • Keep internal technology documentation, how-to guides, and SOPs current • Oversee invoicing, subscription renewals, and billing records for technology tools and software • Track monthly software expenses, reconcile receipts, and liaise with finance/accounting • Maintain an inventory of software licenses, seats, and contract renewal dates • Coordinate schedules, meetings, and follow-ups with the Director of Technology • Track project milestones, task lists, and administrative action items across the technology department

🎯 Requirements

• Experience in an administrative assistant, operations, or technical support coordination role, or a similar position with transferable skills • Ability to learn and understand a ticketing or help desk platform; Freshdesk experience is a plus • Ability to learn and understand basic user administration in Google Workspace Admin Console • Comfort maintaining intranet platforms • Highly organized with financial and operational details, including vendor invoices, recurring SaaS subscriptions, and receipts • Strong written communication skills and ability to communicate technical instructions clearly and empathetically • Reliable self-starter capable of managing a 10-hour weekly workload independently in a remote setting • Alignment with Novo's Christian beliefs, mission, and values • Desire to serve in Christian ministry and work in an international, cross-cultural environment • Commitment to maintaining healthy relationships and accountability • Legal right to work in the U.S. • Reliable high-speed internet connection • Ability to sit most of the time and perform repetitive wrist, hand, and finger movements • Ability to speak clearly, convey detailed instructions accurately, and hear normal conversations • High degree of emotional intelligence, honesty, integrity, humility, confidentiality, and ethics • Employment eligibility verification and background screening required

🏖️ Benefits

• Part-time temporary position running from October 1, 2026, through June 30, 2027 • Approximately 10 hours per week • Flexible hour distribution • Fully remote work • Novo provides a Macintosh workstation • Flexible schedule with occasional scheduled touchpoints during Pacific Time core hours

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