Solution Architect

🔥 0 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Netsmart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Netsmart is a leading provider of comprehensive EHR solutions tailored for a wide range of care settings, especially in behavioral health, addiction treatment, autism, geriatrics, and intellectual and developmental disabilities. The company offers a range of software products that streamline operations, enhance care coordination, and promote value-based care across healthcare communities. In addition to EHRs, Netsmart provides technology solutions for care coordination, telehealth, population health management, and revenue cycle management, aiming to support the delivery of integrated and person-centered care. Their solutions are used in a variety of sectors including human services, post-acute care, and public health, making Netsmart a significant player in the healthcare technology industry.

📋 Description

• Provide expert consulting and solution leadership by designing effective workflows, recommending best practices, and guiding clients through implementation, enhancement, and long-term solution success • Deliver workflow and solution design during client engagements to achieve defined benefits • Guide clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance • Act as a primary consultant for solution troubleshooting, consultation, and knowledge transfer • Cultivate and sustain client relationships, including escalation of issues, solution knowledge, and engagement support • Resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance, or testing • Manage client expectations and ensure project delivery meets engagement goals • Coach, mentor, and guide solution teams on recommended methodology practices

🎯 Requirements

• Bachelor’s degree or equivalent relevant work experience • At least 4 years of healthcare information technology implementation or consulting work experience • At least 1 year of project management experience • Ability to communicate effectively with technical, clinical, and operational teams • Ability to document and present architecture concepts, narrowing complex ideas to a single overview • Ability to build strong client relationships and deliver client-centric solutions • Ability to make sense of complex, high-quantity, and sometimes contradictory information to solve problems effectively • Preferred: at least 2 years of Netsmart EHR solution work experience • Travel expected up to 20% of the time as needed • Ability to work extended or irregular hours outside traditional office hours when required • Must be legally authorized to work in the United States • Netsmart does not provide work visa sponsorship • Successful completion of a pre-employment background check, including a drug screen

🏖️ Benefits

• Equal employment and advancement opportunities • Pre-employment background check and drug screen provided at Netsmart’s sole expense • Inclusive work environment • Travel expected up to 20% as needed