Solutions Consultant

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Radicle Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Radicle Health is a company dedicated to empowering human services organizations through the use of innovative software solutions. Recognizing that non-medical factors play a significant role in health outcomes, Radicle Health partners with agencies providing care and addressing social determinants of health. Their mission is to be the preferred technology partner, enhancing efficiency and outcome measurement for their clients. The company offers a robust suite of software solutions, including comprehensive EHR systems and case management platforms, supporting over 14,000 organizations in the U. S. and Canada. Their products cater to residential behavioral health, outpatient mental health services, child welfare services, and more, aiming to transform the delivery of care in human services.

📋 Description

• Provide pre-sales support and technical assistance to the sales team. • Conduct live solution demonstrations tailored to customer needs. • Collaborate with account executives to understand customer requirements and deliver customized presentations. • Address technical questions and provide expert guidance during the sales process. • Support the RFP process by contributing technical content and ensuring accurate and compelling responses. • Work closely with Product and Customer Success teams to ensure a seamless customer experience. • Identify and communicate customer feedback and unmet needs to internal teams. • Assist in developing sales materials and technical documentation for a new product line. • Develop technical sales assets and a scalable demo environment for a new product line. • Improve the sales process by sharing feedback with the VP of Sales based on sales-call observations. • Review Gong recordings to identify improvements in sales tactics and presentations.

🎯 Requirements

• 5+ years of human services experience • Familiarity with EHR systems or proven experience with SaaS software • Strong presentation and communication skills • Ability to understand customer requirements and translate them into effective demonstrations • Experience working with multiple, complex product lines preferred • Ability to analyze project needs and develop plans addressing business challenges and opportunities • Excellent organizational and time-management skills • Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment • Teamwork and collaboration skills • Willingness to contribute to continuous learning and improvement

🏖️ Benefits

• 401k matching • Medical healthcare coverage • Dental healthcare coverage • Vision healthcare coverage • Unlimited PTO • Paid holidays • Volunteer time off • Paid parental leave