Office Manager – Plumbing & Heating

Job not on LinkedIn

🔥 5 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

💵 $1.6k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 32 days.

Apply Now

Find Similar Remote Jobs

Offshore Launch

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Answer incoming calls and book service calls, repairs and estimates • Monitor the shared inbox and website form leads; follow up on after-hours leads • Schedule and dispatch jobs in Jobber • Send customer arrival-window and “on the way” texts • Follow up on open estimates until won or declined • Send invoices and payment links through Jobber • Handle deposit and progress billing for remodels • Follow up on unpaid balances and collections • Maintain Jobber data, time tracking, material costs, lead-source tags and price catalog updates • Keep Jobber and QuickBooks Online synchronized • Track and coordinate plumbing and gas permits • Request certificates of insurance for commercial customers • Coordinate with the bookkeeper, CPA, ADP payroll provider, and website/marketing agency • Provide regular reports on calls, bookings, estimates, completed jobs and receivables • Follow and update office SOPs and organize shared systems • Meet performance targets for call answering, lead response, booking, estimates, invoicing, receivables, data accuracy, permits and vendor tasks

🎯 Requirements

• 2 or more years in office management, dispatch, customer service or operations coordination, ideally in plumbing, HVAC or other home services • Hands-on experience with Jobber, or with Housecall Pro, ServiceTitan, FieldPulse or a similar platform • Experience with QuickBooks Online, especially invoicing and payments • Excellent spoken English and a confident, warm phone presence • Strong follow-up habit • Ability to juggle phones, schedules and follow-ups simultaneously • Comfort working independently for an owner who is on job sites most of the day • Availability to work 7:30 a.m. to 4:30 p.m. US Eastern Time, full-time • Experience with Jobber specifically, heating work, plumbing service, permits, certificates of insurance, remodel billing, ADP, bookkeepers, or professionalizing small-business processes are nice to have, not required

🏖️ Benefits

• Guaranteed annual bonus of one month's salary • Performance-based annual bonus up to 1.5x one month's salary contingent on quarterly performance scores • Comprehensive health benefits, including dependents: health, life, vision and dental insurance • 16 days PTO • Career growth and career pathways • Remote work environment • Work/life balance

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume