Office Manager – Plumbing & Septic

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $1.6k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Offshore Launch

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Offshore Launch is a company that provides AI-powered virtual assistant services to help businesses offload administrative tasks and streamline their operations. By leveraging global talent, Offshore Launch offers significant cost savings, operational efficiencies, and fosters a productive work environment where local teams can focus on high-impact work. Their unique approach includes embedding experienced career professionals into client teams, coupled with ongoing training and AI tools to enhance performance.

📋 Description

• Answer every Housecall Pro call and website lead; quote minimum septic charges and book plumbing calls • Run Housecall Pro scheduling and dispatch for septic pump, septic installation, and plumbing crews • Book two-hour arrival windows and handle rescheduling • Collect 50% deposits and final payments; follow up on open invoices • Maintain estimate statuses, enter pricing into the Housecall Pro price book, and set up septic filter service agreements • Handle tech onboarding and offboarding paperwork; create Housecall Pro accounts • Post job ads and screen applicants • File plumbing and septic permits in municipal portals and track them through final inspection • Manage the company Gmail inbox • Tag lead sources and provide monthly marketing lead reports • Document recurring processes • Ensure calls, bookings, jobs, dispatches, payments, invoices, estimates, permits, and reports meet success criteria

🎯 Requirements

• 2+ years as an office manager, dispatcher, customer service representative, or operations coordinator, ideally for a plumbing, septic, HVAC, or other field service company • Experience answering customer calls as a core part of the job • Experience running a schedule or dispatch board for more than one field crew • Hands-on experience with Housecall Pro or a similar platform: ServiceTitan, FieldPulse, Jobber, or Workiz • Experience collecting deposits and following up on open invoices • Clear, confident written and spoken English for US homeowners on the phone • Reliable remote setup with stable internet, a quiet workspace, and a backup plan for outages

🏖️ Benefits

• Impact the growth and success of small and medium-sized businesses • People-first, remote environment • Career growth • Comprehensive health benefits including dependents: health, life, vision and dental insurance • 16 days PTO • Guaranteed annual bonus of one month's salary • Performance-based annual bonus up to 1.5x one month's salary contingent on quarterly performance scores • Transparent bonus, raise and career pathways • Work/life balance • Teamwork, collaboration, partnership, service, and excellence culture