Independent Account Executive

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Act as the main point of contact for dealerships within the assigned book of business and drive growth by understanding customer business needs • Maintain communication with all departments and act cross-organizationally to ensure stakeholder satisfaction and issue resolution • Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments • Understand and react to the competitive landscape • Document research and customer interactions in the CRM • Track daily, weekly, and monthly call activity and performance measurements against goals and sales targets using CRM software • Meet or exceed goals and KPIs • Coach customers on best practices and empower them through personalized guidance and support • Support and cultivate customer retention and acquire new accounts in the assigned territory • Act as liaison for dealerships within a dedicated region and facilitate an exceptional customer experience • Guide customers in using OPENLANE's digital used-vehicle marketplace software

🎯 Requirements

• 3-5 years of related sales and/or account management experience • Strong understanding of online technologies • Proficiency in Google Suite offerings • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end • Excellent oral and written communication skills, with a focus on customer service • Strong organizational, time management, and prioritization skills • Ability to handle multiple demands at any given time • Proven ability to work autonomously and stay focused in a remote work environment • Experience with Salesforce preferred • Bachelor's Degree preferred • Experience with DOMO or other data analysis tools preferred • Experience working with Slack preferred • Automotive experience preferred • Must be able to work EST hours, as indicated by the role title

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • Target bonus range: $0.00 - $2,500.00 USD monthly