Senior Director, HR – Pharmacies

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🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 11%

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Lead HR for the pharmacy business end to end, owning ways of working, people planning, and business partner support for every site • Set the multi-year people strategy for the pharmacies, defining the organization, capabilities, and HR model needed for scale • Partner with pharmacy operations leadership to shape the pharmacy organization, strengthen leadership capability, communication, and prioritization • Build and lead a team of site-based HR business partners and generalists • Lead the people side of bringing new sites and teams onto OpenLoop's programs, policies, and ways of working • Connect the pharmacies with centralized People teams including Talent Acquisition, People Operations, and Total Rewards • Serve on the People leadership team and shape OpenLoop-wide practices for the site-based, hourly workforce • Design flexible, compliant, and legally sound solutions across a multi-state, multi-site workforce • Use people data and insights to frame decisions, flag risks, and make recommendations • Set standards for employee relations and investigations across the pharmacies • Make high-impact trade-offs between immediate needs and long-term priorities while building scalable processes • Report directly to the Chief People Officer

🎯 Requirements

• Senior HR leadership leading HR managers or teams across a multi-site, operational workforce with a large hourly population • Experience building and leading a team of HR business partners or generalists across multiple sites • Strong employee relations and business partnering depth, including coaching leaders through performance and change • Track record of leading organizational change alongside an operating executive, including building a leadership bench • Deep command of multi-state employment law • Judgment to create new processes or adopt existing ones appropriately • Direct and data-driven approach with senior operators; comfortable pushing back and calm under pressure • Preferred: HR leadership across multiple pharmacies or large-scale pharmacy operations • Preferred: HR leadership in a health system or hospital environment with a large hourly workforce • Preferred: Experience in fulfillment center, distribution, manufacturing, or supply chain environments • Preferred: Labor relations experience • Preferred: Experience in a high-growth company where the HR function was still being built

🏖️ Benefits

• Medical, Dental & Vision • Flexible Spending / Health Savings Accounts • Generous PTO • Remote-work flexibility • 401(k) with Company Match • Life Insurance • Pet Insurance • Competitive compensation

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