Senior Cloud Services Project Manager

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 10%

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Logo of OpenText

OpenText

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Lead strategic client engagements from initial proposal through final invoicing • Act as the primary consultant for assigned matters • Consult with clients to understand goals and propose effective workflows • Proactively manage client challenges and deliver client-centric solutions • Collaborate with internal departments, corporate legal teams, law firms, and review partners • Oversee end-to-end eDiscovery technical workflows, including data processing, user and case setup, and production execution • Support unassigned or escalated projects as needed • Maintain thorough documentation of project activity, custom workflows, and client communications • Identify process improvement opportunities and implement technical or procedural solutions • Track and bill consulting time accurately • Ensure fee structures and estimates are clear and aligned throughout engagements

🎯 Requirements

• Five or more years in eDiscovery, litigation support, or legal consulting roles • Strong understanding of the litigation lifecycle, the EDRM, and TAR/CAL workflows • Bachelor’s degree from an accredited university • JD, MBA, or advanced degree is a plus • Proven experience managing complex projects and delivering client-facing services in deadline-driven environments • Strong written and verbal communication skills • Ability to explain technical concepts clearly to legal and non-technical audiences • Familiarity with the evolving role of artificial intelligence in eDiscovery • Ability to work cross-functionally and collaborate effectively with internal teams, external partners, and clients • Experience with OpenText eDiscovery (formerly Axcelerate) is a strong plus • Ability to work hours outside of a normal 40-hour workweek when required • Ability to travel throughout the US when required

🏖️ Benefits

• Benefits package supporting physical, emotional, and financial wellbeing • Variable and commission compensation opportunities for eligible roles • Vacation entitlement • Paid time off • Bonus or commissions may be available for eligible roles • Diversity and inclusion programs • Reasonable accommodation during the application or recruiting process • Personal growth opportunities

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