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HR FIU Cases Analyst II

🔥 3 hours ago

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Logo of Pathward

Pathward

1001 - 5000 employees

🛡️ Insurance

đź’Ľ Consulting

📦 Logistics

Insurance • Consulting • Logistics

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

đź“‹ Description

• Analyze and investigate customer and transactional data and activity to identify and confirm suspicious activity • File Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) with regulatory agencies for escalated activity • Maintain service levels and workload in accordance with policies, procedures, and compliance standards • Answer inbound and outbound calls to support monitoring strategies and customer inquiries • Maintain Production, Quality, and Leadership standards for assigned workstreams • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent • Minimum of two years of related experience • Attention to detail • Ability to manage multiple workstreams and priorities • Strong written and verbal communication skills • Self-sufficient and well organized

🏖️ Benefits

• Annual performance-based incentive opportunity • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Comprehensive benefits package for eligible employees

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