Senior Manager, Human Resources – Retail/Field

🔥 13 hours ago

🌵 Arizona, California, +4 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $124.6k - $206.4k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Petco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1965

🛒 Retail

👥 B2C

🏥 Healthcare

Retail • B2C • Healthcare

Petco is a consumer-focused pet retailer and pet health services provider. It sells a wide range of pet supplies and food (for dogs, cats, fish, reptiles, and small animals), pet products (beds, tanks, supplies), and offers in-store and professional pet services including veterinary medicine and pet health programs. Celebrating 60 years, Petco positions itself as a destination for pet owners to support animal health and wellbeing.

📋 Description

• Develop and implement efficient, scalable, and legally compliant HR shared-services processes across the employee lifecycle • Manage the HR Services team to ensure accurate and timely processing of employee requests • Manage vendors, contractual compliance, deliverables, and enhancement opportunities • Design and implement HR Services SLAs, related policies, and end-user training materials • Produce and communicate regular metrics to stakeholders and use HR Analytics to address pain points and process gaps • Oversee HR compliance, including I-9s, timely terminations, and data retention • Collaborate with HR COE leadership teams to research and implement new HR shared services with seamless workflow integration • Conduct annual SOP reviews and ensure materials are updated and accessible • Serve as the HR Services knowledge expert on special projects and key HR/business initiatives • Research, resolve, and communicate appropriate actions for complex, non-routine HR Services issues

🎯 Requirements

• 8+ years of experience working across various HR functional areas, with strong expertise in LOA, Benefits, Compensation, and Payroll • 2+ years of people leadership/management experience • Bachelor’s degree in Human Resources, Business Administration, or another related area • Proven analytical capabilities; experience developing reporting mechanisms and working with large amounts of data to identify root causes, recognize patterns, and solve complex problems • Track record of providing consultative guidance to managers/HR professionals around Leave of Absence, Benefits, Compensation, and Payroll • Exceptional communication skills, including communicating with technical and non-technical stakeholders and developing executive-level reports and presentations • Capacity to lead and influence partners across all levels, geographies, and backgrounds • Comfortable in a fast-paced environment; flexible and adaptable to changing business conditions and needs • Ability to handle highly sensitive information with absolute confidentiality and professionalism • Ability to quickly conceptualize, think critically, and develop frameworks • Ability to multitask, deal with ambiguity, and work collaboratively in a team environment • Ability to work independently and in a group setting with little direction and without direct supervision • Advanced skills in MS Excel, Word, and PowerPoint • Proficient Workday skills • Preferred: advanced degree in Human Resources, Business Administration, or another relevant area • Preferred: global HR experience • Preferred: experience working in multi-unit environments

🏖️ Benefits

• Health and financial benefits • 401K • Incentives • PTO • Remote work arrangement