Commercial Sales Account Manager

🔥 27 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pioneer Square Brands

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

🔧 Hardware

📚 Education

Manufacturing • Hardware • Education

<Pioneer Square Brands> Pioneer Square Brands is the parent company of Brenthaven, Gumdrop, TechShell, and VAULT. The company designs, manufactures, tests, and certifies rugged cases, charging systems, mounts, and accessories that protect, power, and enable payment for mobile devices in schools, businesses, and other demanding environments. Its products aim to extend device life, reduce electronic waste, and support K-12 and enterprise deployments with rugged protection and integrated charging/payment solutions.

📋 Description

• Manage and grow a portfolio of existing customer accounts, focusing on net revenue retention, renewals, and expansion • Identify at-risk accounts and lead churn recovery and retention efforts • Uncover upsell and cross-sell opportunities within existing accounts • Introduce new and updated products and identify custom product opportunities • Serve as the primary point of contact for customers and build trusted stakeholder relationships • Analyze purchasing patterns, usage data, and market trends to provide recommendations and business reviews • Travel approximately 40% to customer sites, trade shows, and industry events • Maintain accurate CRM records, forecasts, activity, and pipeline reporting • Collaborate with Marketing, Product, Customer Support, and Operations to resolve issues and fulfill customer commitments • Increase net revenue retention by preventing churn and expanding business with existing customers

🎯 Requirements

• At least 2–5 years in a comparable account management or customer-facing sales role • Experience selling into commercial, B2B, or channel accounts, ideally with physical or consumer hardware products • Proficiency with CRM platforms (e.g., Salesforce or HubSpot) • Comfort working with sales data and reporting tools • Track record of meeting or exceeding retention, renewal, or expansion targets • Comfortable with up to 40% travel to customer sites and trade shows • Ability to build authentic connections and trust with a wide range of stakeholders • Ability to advocate for customers and connect them with internal resources • Customer-centric, data-driven, resilient, adaptable, and technically adept

🏖️ Benefits

• Competitive salaries • Benefits • Profit sharing • Remote work arrangement • Travel to key customers, partners, and events