Onboarding Engineer

🔥 0 minutes ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Portnox's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Portnox

Portnox

51 - 200 employees

Founded 2007

🔒 Cybersecurity

☁️ SaaS

💰 $37.5M Series B on 2025-04

Cybersecurity • SaaS

Portnox is a cybersecurity company that provides network access control (NAC) and Zero Trust access solutions to help organizations discover, profile and enforce security policies for devices connecting to corporate networks. Portnox offers cloud-based and on‑premises deployment options that give IT teams device visibility, risk-based access control, endpoint compliance checks, and network segmentation to protect wired, wireless and remote access, including IoT and unmanaged devices.

📋 Description

• Lead customer deployments of Portnox’s cloud-native network access control solutions. • Understand each customer’s environment and take implementations from post-sales handoff through production. • Conduct discovery, confirm scope and prerequisites, and build implementation plans with owners, milestones, and acceptance criteria. • Lead technical working sessions, explain recommendations, and address blockers, scope changes, and unrealistic expectations. • Guide wired and wireless deployments involving 802.1X, RADIUS, certificates, identity integrations, device compliance, and access policies. • Use logs, packet captures, and controlled testing to troubleshoot problems. • Plan pilots, phased deployments, validation, and rollback procedures. • Escalate issues to Support, Engineering, and Product with clear evidence. • Train administrators, document deployed configurations, confirm agreed outcomes, and complete handoff to ongoing support. • Help improve deployment practices based on implementation experience.

🎯 Requirements

• Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, and wireless connectivity. • Experience owning technical implementations or resolving difficult infrastructure problems. • Ability to explain technical decisions and results. • Ability to independently learn 802.1X through documentation, hands-on testing, and focused questions. • Ability to test assumptions, follow evidence, and determine when to involve others. • Ability to lead technical conversations, explain tradeoffs, and stay patient under pressure. • Ability to manage several implementations, follow up without reminders, and surface risks early. • Helpful experience with identity platforms, endpoint management, and certificates. • Experience with Entra ID, Active Directory, Intune, Jamf, or Okta is helpful. • Experience with Portnox, Cisco ISE, Aruba ClearPass, Forescout, or Microsoft NPS is a bonus.

🏖️ Benefits

• Opportunity to make a significant impact on the operations of the company. • Collaborative and dynamic work environment with opportunities for professional growth and development. • Competitive compensation and benefits package.

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