AI & Automation Developer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 QA Automation Engineer

👻 Ghost score 0%

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Professional Physical Therapy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Professional Physical Therapy is a leading provider of physical, occupational, and hand therapy in the Northeast, with over 200 offices and 630 therapists. They offer a wide range of services including orthopedic and sports physical therapy, women's physical therapy, and specialty therapies such as blood flow restriction and pelvic floor therapy. Their clinics focus on treating various conditions like chronic pain and sports injuries, utilizing advanced clinical training and evidence-based care. Professional Physical Therapy also emphasizes a patient-centered approach, prioritizing safety and personalized rehabilitation plans. They offer telehealth services and are committed to clinical excellence and continuous professional development.

📋 Description

• Design, develop, test, and maintain Microsoft Copilot Studio conversational agents for employee information retrieval, requests, and routine tasks through Microsoft Teams • Create Power Automate workflows to reduce manual data entry, repetitive support tickets, and administrative work • Use APIs, connectors, and SQL Server to exchange information between agents, workflows, and business applications • Configure agents to retrieve information from approved internal sources and provide grounded responses • Build reliable workflows with data validation, duplicate checks, conditional logic, approval steps, and escalation paths • Partner with technology, operations, compliance, and other teams to identify and prioritize automation projects • Apply permissions, access controls, and human review when handling sensitive information or updating business records • Troubleshoot issues, maintain documentation, support employee adoption, and improve solutions using feedback and performance data • Track outcomes including time saved, reduced support requests, improved data accuracy, and employee adoption

🎯 Requirements

• Must be available during Eastern Time business hours • Must be authorized to work in the United States without current or future employer sponsorship • Hands-on experience building an agent in Microsoft Copilot Studio • Experience creating Microsoft Power Automate workflows, including triggers, conditions, connectors, and error handling • Experience publishing or integrating agents and workflows within Microsoft Teams • Working knowledge of Microsoft SQL Server and T-SQL, including queries, joins, table relationships, and basic database normalization • Familiarity with APIs and JSON • Experience connecting applications or data sources • Understanding of information validation, duplicate prevention, and exception handling • Ability to translate business requests into clear technical approaches • Relevant work through employment, internships, academic projects, or independent development is welcome • Experience with retrieval-augmented generation (RAG), prompt design, and evaluating AI-generated response accuracy • Familiarity with SharePoint, Power Apps, Dataverse, or Microsoft Graph • Experience working in a healthcare setting, particularly with healthcare systems, workflows, and HIPAA requirements, is preferred • Exposure to C#/.NET, Python, MySQL, or SQL Server Reporting Services • Experience supporting solutions used by employees in a production environment

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Company-matched 401(k) • Pet insurance options • Employee discounts • Mentorship and hands-on development • Opportunity to contribute ideas and see solutions put into practice