Vice President, Business Development – Healthcare

🔥 1 hour ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $185k - $200k / year

⏰ Full Time

🔴 Lead

💰 Business Development (BDR)

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Sell outsourced Customer Experience, Claims, and Member Engagement solutions to C-Suite decision makers across health plans, providers, and healthcare-adjacent organizations • Drive complex and consultative sales involving regulated, compliance-intensive engagements spanning multiple product groups and divisions • Navigate politics within external and internal organizations, including matrixed, compliance-governed healthcare buying committees • Lead opportunistic strategies, client-base prospecting, lead generation, opportunity qualification, needs assessments, deal management, competitive positioning, solution demonstrations, proposal preparation and delivery, and contract development • Identify, organize, and focus resources required to close deals, coordinating with compliance, licensing, and operational teams • Resolve post-proposal issues • Engage with Chief Experience Officers, Chief Operating Officers, SVPs of Member Services, SVPs of Health Plan Operations, and Chief Compliance Officers

🎯 Requirements

• 10+ years of experience as a business originator with a proven sales record selling outsourced CX or BPO programs to healthcare payers, providers, or health-tech organizations • Self-motivated with strong persistence and ability to approach customers and functional areas within target healthcare organizations • Exceptional communication skills and strong team orientation • Experience selling services to Health Plans, Managed Care Organizations, Medicare Advantage/Medicaid programs, Health-Tech/SaaS, and broader BFSI-adjacent regulated industries • Thorough understanding of demand generation and go-to-market strategies and methodologies within regulated, compliance-driven markets • Knowledge of healthcare industry trends, CMS, HIPAA, state Medicaid, regulatory developments, and market dynamics • Ability to translate solutions' impact on member experience, retention, and profitability • Thorough knowledge of large, complex healthcare organizations, including departments, compliance stakeholders, and solution design • Bachelor's degree in business or marketing required • MBA is a plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Employee Assistance Program • Life insurance • Accidental Death & Dismemberment • Short Term Disability • Long Term Disability • Accident insurance • Critical Illness insurance • Hospital Indemnity • Legal benefits • Identity Protection • Pet Insurance • 401k • Paid time off (PTO) • Colorado Paid Sick and Safety Leave, for eligible Colorado residents