Senior Revenue Operations Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $100.5k - $107k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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RCX Sports

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

📣 Marketing

🏨 Hospitality

📦 Logistics

Marketing • Hospitality • Logistics

RCX Sports is the premier youth sport operating partner of professional sports leagues, providing officially licensed uniforms, resources, and dedicated support to league operators. With a focus on empowering youth engagement, RCX Sports manages youth leagues for NFL FLAG football, Jr. NBA/Jr. WNBA basketball, and MLS GO recreational soccer, among others, serving over 2 million young athletes in North America. Their technology-driven solution simplifies league management, helping operators enhance their programs and create impactful sports experiences for children.

📋 Description

• Serve as RCX Sports’ internal Salesforce administrator and system owner • Manage Salesforce configuration, objects, fields, page layouts, permission sets, validation rules, reports, dashboards, and release management • Manage the Salesforce request queue across business teams • Build and test changes in sandbox environments and maintain a documented deployment process • Transition revenue operations work from external vendors to internal ownership • Document workflows, automations, email templates, custom objects, field definitions, and integration logic • Manage user provisioning and deprovisioning, access governance, permissions, licenses, storage, and platform capacity • Improve Salesforce data integrity through deduplication, record hygiene, field standardization, required-field governance, and reconciliation • Own data mapping and maintenance into Salesforce, partnering with Technology on integration design and troubleshooting • Serve as CRM-side owner for the marketing automation platform • Build and maintain revenue workflows and automations, including renewal prompts, onboarding milestones, lead routing, lead scoring, and web-to-lead capture • Identify manual revenue-team processes and implement scalable solutions • Use Salesforce pipelines, dashboards, and reports to surface operational insights • Maintain documentation of Salesforce workflows, objects, fields, integrations, and dependencies • Partner with Analytics on certified metric definitions and reporting alignment • Evaluate downstream reporting and data-governance impacts before platform changes • Report to the Director of Analytics; no supervisory responsibilities

🎯 Requirements

• Bachelor’s degree required • 5+ years of experience in revenue operations, sales operations, Salesforce administration, or a related field • At least 2 years of experience serving as the primary owner of a Salesforce environment • Hands-on experience with Salesforce Flow, validation rules, custom objects, permission sets, reports, and dashboards • Experience improving data integrity through deduplication, record hygiene, field standardization, and reconciliation across systems • Experience managing Salesforce integrations with external systems and partnering with technical teams on APIs, middleware, and data mapping • Experience using sandbox environments and following structured testing, release, and change-management practices • Working knowledge of email and SMS consent requirements, including CAN-SPAM and TCPA • Sound judgment when handling personal data • Strong documentation, organization, and project-management skills • Ability to explain technical decisions clearly to non-technical stakeholders and translate business needs into scalable system solutions • Ability to work independently, navigate incomplete documentation, lead a vendor transition, and establish effective intake and prioritization practices • Collaborative mindset and understanding of shared platform ownership across Revenue Operations, Marketing, Technology, and Analytics • Applicants must be currently authorized to work in the United States on a full-time basis

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) with company matching • Paid parental leave • Unlimited PTO • Monthly wellness expense reimbursement of up to $65 • Comprehensive benefits and insurance plans with no waiting period • Relaxed casual dress code • Work equipment provided, including laptop and monitor • Up to $350 reimbursement toward a personal-use laptop, tablet, or computer • Annual discretionary bonus • Additional voluntary benefits • Remote work