Associate Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Republic Services

Republic Services

10,000+ employees

Founded 1998

⚡ Energy

📦 Logistics

Energy • Logistics

Republic Services is a leading provider of environmental services focused on waste disposal, recycling, and sustainability. The company partners with customers to manage solid waste, recycling programs, and related environmental solutions, emphasizing safety, inclusion, and sustainability. Republic Services operates large-scale waste collection, transfer, recycling, and landfill operations across the United States, offering employment opportunities and maintaining compliance with federal and state regulations. The company highlights sustainability initiatives, innovation in environmental services, and employee support programs.

📋 Description

• Proactively maintain and retain relationships with existing commercial and industrial waste-service customers • Make outbound and receive inbound calls to retain business • Increase customer penetration by selling Republic Services’ full suite of products • Develop knowledge of company services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase profitability • Respond to cancellation requests according to escalation policy • Communicate with customers regarding company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, and proposals • Capture customer emails and minimize rate restrictions and customer credits • Meet regularly with the Sales Manager to review retention activities, goals, and key customer relationships • Perform other assigned job-related duties

🎯 Requirements

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Knowledge of available services, lines of business, pricing structures, and offers • Salesforce proficiency • Ability to make outbound and receive inbound customer calls • Ability to perform contractual re-signs and respond to cancellation requests • Ability to work remotely in EST or Central time zones

🏖️ Benefits

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance and accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)

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