Associate Account Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

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Republic Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📦 Logistics

Consulting • Logistics • Environmental Solutions

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• Proactively maintain and retain relationships with existing customers for permanent commercial and industrial waste services in an assigned territory • Make outbound calls and receive inbound calls to retain business with smaller, less complex commercial and industrial customers • Increase penetration within the existing customer base by selling the full suite of Republic Services products • Maintain knowledge of available services, lines of business, pricing structures, and offers • Perform contractual re-signs to extend customer relationships and increase profitability where appropriate • Respond to cancellation requests according to the established escalation policy • Communicate with customers regarding company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, proposals, and other activities • Capture customer emails and minimize rate restrictions and customer credits • Meet regularly with the Sales Manager to review retention and relationship activities, progress against goals, and key customer relationships • Perform other job-related duties as assigned

🎯 Requirements

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Ability to use Salesforce daily • Knowledge of commercial and industrial waste services, pricing structures, and service offerings • Ability to make outbound and receive inbound customer calls • Ability to sell the full suite of Republic Services products

🏖️ Benefits

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance and accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO) • Opportunities to learn and grow within your role • Investment in tools and technology to perform the job safely and effectively