Medical Administrative Assistant

🕒 September 9

🌽 Illinois – Remote

infoinfo

💵 $19 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

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Logo of Rising Medical Solutions

Rising Medical Solutions

201 - 500 employees

Founded 1999

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Rising Medical Solutions is a company that provides comprehensive solutions for managing the costs and quality of medical care. Their services include medical bill review, care optimization, provider negotiations, and analytics and technology solutions aimed at reducing medical costs and improving care outcomes. The company also offers Medicare compliance solutions, utilization review, peer review, and a variety of management services tailored to enhance the efficiency and effectiveness of medical claims management. Rising Medical Solutions focuses on delivering optimal care at the right price, using advanced analytics and risk modeling to inform decisions and improve service delivery for clients.

📋 Description

• Manage and/or assign files to appropriate staff members and initiate verbal or written contact with employers, clients, claimants, and medical providers • Set up files in appropriate systems and assign files to the nurse when applicable • Facilitate and schedule appointments • Keep the Telephonic Nurse Case Manager, clients, claimants, providers, and employers informed of changes, delays, updates, or problems • Maintain electronic and paper files • Obtain medical-release authorization from the adjuster when necessary for records acquisition • Interface with interdisciplinary providers, including physical therapy, diagnostic, and psychology providers • Identify, maintain, and update participating providers • Use SharePoint to evaluate case risk and enter activities into the Ultimate database and customer/client system • Answer incoming calls and direct them appropriately • Process documents using a computer, copier, and scanner • Search and copy appropriate internal criteria guidelines • Screen reopened files to distinguish duplicate requests, appeals beyond the allotted timeframe, reconsiderations, and new utilization reviews • Perform basic invoicing • Continually improve job skills and knowledge through ongoing training and self-directed research • Adhere to company policies, procedures, and reporting requirements

🎯 Requirements

• Experience in CNA, Medical Assistant, Physical Therapy Aide, Workers’ Compensation, Medical Unit Claims Administrator, IME Coordinator, or Medical Office Manager disciplines is a plus • Experience with workers' compensation or disability is a plus • Strong computer and internet skills, including MS Word, Outlook, and Excel • Basic knowledge of or ability to read medical reports, or enthusiasm for learning medical terminology • Ability to research evidence-based guidelines • Proficient verbal, telephone, and written communication skills • High level of efficiency and ability to maintain rapid workflow • Aptitude for learning, organization skills, and ability to follow systems and procedures • Time-management, planning, and prioritization skills • Ability to multitask in a fast-paced environment • Ability to work independently and as part of a team • Ability to express empathy with injured and/or disabled people • Deductive reasoning and creative problem-solving • Independent thinking and problem-solving experience • A bachelor’s degree, or an associate degree/certification with professional experience • Customer service mindset

🏖️ Benefits

• Profit sharing • 401k matching • Generous time off • Career growth opportunities • Relaxed, yet upbeat, work environment • Jeans professional dress code • Named a Top Workplace in the healthcare industry for 2023

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