Senior Manager, Office of the CSO

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $185k - $202.8k / year

⏰ Full Time

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 0%

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Gainsight

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $52M Series E - Gainsight on 2017-05

SaaS • B2B • Enterprise

Gainsight is a SaaS company that provides a unified Customer Success platform and related products to help businesses retain, expand, and drive product adoption with their customers. Its offerings include Gainsight CS (customer success), Product Experience (in-app engagements and analytics), Customer Communities, Skilljar (customer education), and AI-powered agents and services (Staircase AI, Agent Studio, Gainsight MCP) that surface insights and automate customer success workflows. Gainsight positions itself as an enterprise-focused, AI-native solution for post-sales teams, emphasizing retention-as-a-service, integrated customer data, and scalability for CSMs and product teams.

📋 Description

• Support GTM and Customer Service for security concerns involving prospects, customers, and partners • Build out success criteria for supporting the business • Collaborate with Engineering and Security to define the product roadmap based on customer needs • Attract, mentor, and retain a world-class team of security strategists • Foster a culture of excellence, innovation, and continuous learning • Build Gainsight’s security trusted-advisor function • Support enterprise sales engagements • Articulate Gainsight’s security posture to CISOs, CIOs, and executives • Build out the program alongside the Chief Security Officer

🎯 Requirements

• 5+ years of Security Leadership • 7+ years of experience with compliance, security engineering and application security • Proven experience supporting enterprise sales cycles or acting in a customer-facing advisory role • Ability to communicate effectively with technical and non-technical executive audiences • Strong presentation, storytelling, and influencing skills • Experience managing a security team supporting GTM (nice to have) • Experience developing whitepapers and point-of-view content on modern security architectures and trends (nice to have) • Security certifications such as CISSP, CISA, or CISM (nice to have)

🏖️ Benefits

• Annual bonus eligibility • Participation in Gainsight’s equity program • Fully covered medical premiums (employee-only) • Flexible PTO • 401(k) plan • Dental and vision coverage • Remote work options • $10,000 lifetime fertility stipend • Access to coworking spaces around the globe • Dedicated Recharge Holidays—one long weekend each quarter • Mentoring and career development opportunities