Senior Backend Engineer - Care Platform Operations

🕒 July 15, 2025

🏢🏡 New York City – Hybrid

💵 $179k - $212k / year

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ro

WebsiteLinkedInAll Job Openings

201 - 500 employees

Ro is a direct-to-patient healthcare company providing high-quality, affordable healthcare without the need for insurance. Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, labs, and pharmacy services nationwide. This is enabled by Ro’s vertically integrated platform that powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has facilitated more than eight million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies.

📋 Description

• Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. • Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. • This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis to delivery of medication and ongoing care. • Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. • Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). • In 2023, Ro was also named Best Workplace for Parents for the third year in a row. • In 2022, Ro was listed as a CNBC Disruptor 50. • We are looking for a Senior Software Engineer to join the Care Platform Operations team at Ro. • In this role, you will design, build, and maintain scalable, reliable, and secure backend services that directly support how Ro provides care to our patients. • You will be responsible for systems that enable efficient and high-quality patient <> provider communication, appointment scheduling, and task management workflows. • These workflows empower our clinical and non-clinical team members to respond effectively to patient needs and allow Ro to scale our patient-centric healthcare model to millions of individuals seeking treatment. • You will design and implement new applications and enhance existing platform capabilities while contributing to the evolution of Ro’s technical architecture. • As a senior member of the team, you will help define and lead the technical roadmap, owning initiatives from ideation through design, implementation, and maintenance. • You will collaborate closely with product, design, and data teams, and have opportunities to partner with security, care operations, clinical, and legal experts to ensure solutions meet the highest standards of quality and compliance.

🎯 Requirements

• 7+ years of software engineering experience • Experience architecting, designing and building scalable web applications and distributed systems • Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog • Proven track record of scaling complex, data-intensive backend systems through rapid 10x growth at a late-stage startup, ensuring high performance and availability • Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems • Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems • Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products • Bonus Skills: • Experience in telehealth or other highly regulated industries • Experience with decoupling monolithic applications into distributed asynchronous services

🏖️ Benefits

• Full medical, dental, and vision insurance + OneMedical membership • Healthcare and Dependent Care FSA • 401(k) with company match • Flexible PTO • Wellbeing + Learning & Growth reimbursements • Paid parental leave + Fertility benefits • Pet insurance • Student loan refinancing • Virtual resources for mindfulness, counseling, and fitness • We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.