Account Solution Engineer – Higher Education

🕒 September 14

🌵 Arizona, California, +4 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $148.2k - $198.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 26%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 59 days.
• Jobs at this company usually fill in 25 days.
• Reposted once.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead the technical aspects of the sales cycle from discovery to close • Engage education institutions to understand challenges and strategic goals • Map institutional needs to Salesforce solutions • Prepare, build, and present tailored demonstrations of Salesforce platform and products • Translate education business processes into technology solutions • Lead technical responses to RFPs and RFIs • Collaborate with account teams, solution specialists, professional services, and Salesforce partners • Build expertise in education challenges and technology trends • Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution (NNAOV) • Participate in training, certifications, and mentorship programs • Support consumption and activation efforts through account QBRs, health checks, and technical workshops • Define and document use cases, estimate credit consumption, and build consumption plans for AI and Data products • Develop and present Agentforce and Data360 Cloud use cases, including POCs, workshops, and technical deep-dives

🎯 Requirements

• B.S., M.S. or PhD in Computer Science, Software Engineering or MIS • 7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education • 5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success • Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts • Deep understanding of education operations, including student lifecycle management, academic operations, financial aid, student success initiatives, enrollment, and alumni relations • Experience configuring and demonstrating Salesforce or similar enterprise platforms in a sales or implementation context • Exceptional communication and presentation skills • Proven ability to lead discovery sessions and craft tailored solutions for digital transformation in higher education • Experience with RFP and proposal processes • Strong time management and prioritization skills • Curiosity and passion for technology • Ability to work cross-functionally with sales, professional services, product teams, and partners • Open to approximately 40% travel for client meetings, presentations, and industry events • Salesforce certifications, including Administrator, Education Cloud Consultant, Data 360 Cert, and Experience Cloud • Experience with Agentforce for Education, Salesforce Industries (Vlocity), OmniScript, or Industry Common Components is a plus

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Training, certifications, and mentorship programs • Incentive compensation may be available • Equity may be available • Salesforce benefits and resources supporting work-life balance

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