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Senior Dynamics Developer

🔥 11 minutes ago

🇺🇸 United States – Remote

💵 $135k - $175k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

Where this job comes from

Posted on GovCIO's careers page, not through a job board

First seen by Remote Rocketship 11 minutes ago

Logo of GovCIO

GovCIO

1001 - 5000 employees

Founded 2010

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

GovCIO is a technology company that specializes in providing digital solutions and IT services to government agencies. Their focus is on transforming public sector operations through innovative technology, thereby enhancing the efficiency and effectiveness of government services.

📋 Description

• Support the continued enhancement and operations of a Microsoft Dynamics CRM system and customer portal • Develop new technology and functionality for CRM systems • Implement required user stories in collaboration with functional, testing, and development teams • Provide feedback on acceptance criteria and testing quality • Mentor other developers and collaborate with senior team members • Utilize AI features in Dynamics for Call Center and Customer Service, including Copilot Studio, IVR, Chat, and DocIntelligence • Provide support to the Operations/Production Support Team for troubleshooting and problem solving

🎯 Requirements

• Bachelor’s with 12+ years (or commensurate experience) • 5 years of experience in Power Platform and Portals • Experience leading implementations of Call Center, IVR, and other modern functionality and modules within Dynamics • Experience with Copilot Studio, Chat, and Secure Messaging • Experience with Call Center and IVR is required • Experience with C#, .NET, JavaScript, and FetchXML • Experience supporting SDLC documentation such as Design Documents and Implementation Plans and deployments • Knowledge of Microsoft Dynamics and Portals • Ability to attain and maintain PBGC Public Trust clearance • Experience providing operations/production troubleshooting and problem solving support • Experience working in a collaborative, fast-paced Agile Scrum environment • Preferred: Experience with Power BI, fillable PDF reports, and RDL reports • Preferred: GitHub and deployment pipelines experience • Preferred: Certification in Azure Developer, Azure DevOps, Azure Architect, or similar

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