Senior ServiceNow Technical Architect

Job not on LinkedIn

🔥 2 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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SAS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

💰 Grant on 2022-11

Artificial Intelligence • B2B • SaaS

SAS is a leading provider of analytics solutions that empower organizations to make data-driven decisions. The company offers a comprehensive suite of software solutions that covers advanced analytics, business intelligence, data management, and predictive analytics, helping businesses across various sectors unlock the potential of their data to improve performance and drive innovation.

📋 Description

• Serve as technical authority for CSM, ITSM, and ITOM architectures • Lead design and implementation of scalable, out-of-the-box-compliant solutions • Partner with business, solution, domain, and enterprise architecture stakeholders • Design and guide integrations across Azure, Datadog, Tanium, and other enterprise systems • Maintain architectural documentation • Participate in Architecture Review Board, Configuration Control Board, and other governance boards • Provide technical direction and oversight to developers and administrators • Influence design decisions, ensure code quality, and promote out-of-the-box and DevOps best practices • Collaborate with Business Systems Analysts and Product Owners to plan and prioritize Agile sprint work • Conduct design and code reviews • Partner with federated development teams and platform operations on design, configuration, and release management • Ensure configurations and customizations comply with SAS governance policies and ServiceNow best practices • Use Health Scan results, skipped-item analysis, and remediation plans to reduce technical debt • Support CMDB, service mapping, and event correlation initiatives • Contribute to the Platform + Product + DevOps operating model

🎯 Requirements

• US Citizen required • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience • 8+ years of ServiceNow platform experience • At least 3 years in an architectural or senior technical lead capacity • Deep technical expertise in CSM, including Case Management and Workforce Optimization • Deep technical expertise in ITSM, including Incident, Change, Problem, and Request • Deep technical expertise in ITOM, including Discovery, Service Mapping, Event Management, CMDB, Certificate Management, and Tag Governance • Expertise in CSDM and CMDB design • Expertise in Flow Designer, JavaScript/Glide API, IntegrationHub, and Service Bridge • Expertise in MID Server architecture and external integrations • Expertise in platform security, including ACLs, role design, and data segregation • Strong communication and stakeholder engagement skills • ServiceNow Certified System Administrator (CSA) certification • Certified Implementation Specialist certifications in CSM, ITSM, and ITOM • Certified Application Developer (CAD) certification • Experience working with hybrid or offshore teams • Familiarity with ServiceNow DevOps, ATF, and Agile methodologies • Familiarity with ServiceNow NowAssist and Agentic AI

🏖️ Benefits

• Comprehensive medical, prescription, dental and vision plans • PPO with low annual deductible and copays • HDHP combined with a health savings account with a contribution from SAS • Onsite Health Care Center free to employees and family members enrolled in the PPO plan • Pharmacy shipping prescriptions at no additional charge for employees not local to HQ • Industry-leading 401k plan • Tuition Assistance Program and programs and resources to support your development • Vacation time • Paid holidays • U.S. Winter Wellness Break between December 25 and January 1 • Volunteer Time Off • Parental leave • Unlimited paid sick days • Generous childcare benefits for all full-time employees