Presales Engineer

🕒 May 21

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ScalableOS

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Staffing

ScalableOS is a premier offshore staffing partner specializing in custom offshoring solutions for Managed Service Providers (MSPs) and Tax & Accounting firms. Based in the Philippines, ScalableOS provides dedicated teams that work as an extension of its clients' operations, ensuring full integration and management. The company focuses on delivering cost-effective solutions while maintaining a high standard of expertise, enabling businesses to maximize efficiency and performance through tailor-made staffing solutions.

📋 Description

• Participate in scoping calls with clients to understand business challenges, technical requirements, and desired outcomes. • Investigate and validate client requirements through detailed discussions and discovery sessions. • Document the client’s existing infrastructure, applications, and operational processes to identify gaps and opportunities. • Develop comprehensive, scalable, and cost-effective managed services solutions tailored to client needs. • Create and deliver compelling solution presentations and proposals that clearly articulate value, technical approach, and benefits. • Work closely with sales teams, Projects department, and Support teams to ensure proposed solutions are feasible and aligned with organizational capabilities. • Research and learn emerging technologies, while consulting with internal decision makers to inform company offerings and services.

🎯 Requirements

• 5+ years technical support experience in an MSP Environment • Strong knowledge of desktop and server operating systems • Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls) • Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune) • Familiarity with ITIL frameworks and service management best practices • Experience with Remote Monitoring & Management (RMM) tools. (Datto RMM a Plus) • Experience with Autotask PSA a Plus • Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus • High School Diploma required • Bachelor’s Degree in IT related field preferred.

🏖️ Benefits

• N/A