Senior CRM Account Executive

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $130.7k - $190.6k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Sell ServiceNow CRM solutions to line-of-business owners across call center and customer service, field operations, Revenue Operations, and Sales organizations • Build relationships with customer executives and decision makers, understanding CRM priorities and purchasing processes • Develop account and territory plans identifying priority customers, growth opportunities, and required actions • Oversee client relationship mapping and orchestrate account strategy across virtual teams including Sales Specialists, Solutions Consultants, Success resources, Partners, and Marketing • Advise customers as a trusted advisor on how ServiceNow CRM can support their business goals • Lead discovery sessions, leverage value-based selling, and deliver measurable business outcomes through customer-specific priorities and use cases • Present, demo, and provide technical guidance on ServiceNow CRM Solutions • Hold Customer Business Reviews to understand business use cases and objectives, assess customer adoption, and identify expansion opportunities

🎯 Requirements

• 10+ years of sales experience within software or solutions sales organization • Experience establishing trusted relationships with current and prospective clients and other teams • Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships • Experience achieving sales targets • Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving • Ability to understand the bigger picture and ServiceNow's plans around IT • Experience promoting a customer success focus in a win-as-a-team environment • Willingness to travel up to 50%

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs

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