Enterprise Account Executive

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Siena AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

Artificial Intelligence • eCommerce • SaaS

Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.

📋 Description

• Own the full enterprise sales cycle from start to close • Manage multi-stakeholder, multi-SKU enterprise sales cycles that may run six months • Lead formal RFP processes and shepherd solutions engineering and leadership resources through them • Adapt sales approach to CFOs, CX managers, and other stakeholders • Build and defend quantified business cases for brands doing $100M+ in annual GMV • Identify and execute expansion opportunities within deals • Maintain a clear point of view on the competitive landscape • Help define the Enterprise AE function as Siena scales

🎯 Requirements

• Track record of closing accounts for brands with $100M+ annual GMV • Named brands and quantified results demonstrating closed $100M+ GMV accounts • Quota attainment in the last 1–2 years that can be explained in detail • Executive presence when engaging CFOs, CX leaders, and buying committees • Experience running formal RFP processes • Ability to operate autonomously without hand-holding or a script • Demonstrated pattern of finding ways to win and consistently exceeding challenges • Prior AI/CX exposure is a plus, not a requirement • Usage-based pricing sales background is a bonus • Ability to work from a specified location through the application process

🏖️ Benefits

• Great salary plus equity or stock grants • Learning budget • Premium accounts for ChatGPT, Claude, Perplexity Pro, Cursor, and Lovable • Quarterly budget for new AI tools • Global team events implied by a fully distributed, global team