Fractional Trade Community Manager

🕒 May 20

🗽 New York – Remote

🗽 New York – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Silva-Lining HR

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

👥 HR Tech

B2B • HR Tech

Silva-Lining HR is an HR services firm focused on helping organizations build pathways to team success through HR support, team development, and employee-focused programs. The website emphasizes contact and newsletter sign-up, suggesting client outreach and B2B services for improving team performance and HR outcomes.

📋 Description

• Oversee and execute the trade-client engagement strategy, primarily through Instagram • Manage and moderate community platforms, social channels, and online discussions to maintain a positive and engaging environment • Reach out to existing clients and encourage them to follow and engage with the company’s social media platforms • Maintain ongoing engagement with existing clients by liking, commenting on, and resharing relevant posts and content • Use Instagram and other social platforms to identify potential new clients and manage outreach efforts • Develop and implement strategies to increase community participation, engagement, and brand presence • Coordinate and organize community events, webinars, and virtual engagement initiatives • Monitor and respond to community feedback, inquiries, and messages in a timely and professional manner • Collaborate closely with marketing and product teams to ensure community initiatives align with broader company goals and campaigns • Assist with content planning and social media engagement efforts to strengthen community visibility and interaction

🎯 Requirements

• Bachelor’s degree in Communications, Marketing, Business, or a related field preferred • 3+ years of experience in community management, client engagement, or related roles • 2+ years of hands-on social media management experience, specifically on Instagram • Strong understanding of engagement strategies and audience interaction techniques • Proven experience growing and engaging online communities through social media platforms • Experience managing webinars, online events, or community engagement initiatives • Strong understanding of online community platforms, social engagement tactics, and outreach strategies • Strong relationship-building and interpersonal skills • Excellent verbal and written communication skills • Creative, proactive, organized, and equipped with strong time management skills • Comfortable initiating conversations and engaging with clients or online communities • Strong emotional intelligence and professionalism in online interactions • Collaborative team player with the ability to work independently in a remote environment