Sales Development Representative

🔥 56 minutes ago

🌪️ Kansas, Missouri – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

🚫👨‍🎓 No degree required

Where this job comes from

Posted on SMG - Service Management Group's careers page, not through a job board

First seen by Remote Rocketship 56 minutes ago

Logo of SMG - Service Management Group

SMG - Service Management Group

201 - 500 employees

💼 Consulting

📣 Marketing

🏨 Hospitality

💰 Private Equity Round on 2021-10

Consulting • Marketing • Hospitality

SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.

📋 Description

• Create new business opportunities across restaurants, retail, healthcare, and consumer services • Research target accounts, including their business, priorities, buyers, and potential needs • Identify appropriate contacts and create relevant, personalized outreach • Start conversations through outbound calls, email, social outreach, and lead follow-up • Qualify prospective customers • Schedule discovery meetings • Provide clear handoffs to Sales Executives • Collaborate with sales leaders and teammates to prioritize accounts and improve outreach • Manage activity and account information in Salesforce, Outreach, and other prospecting and AI-enabled tools • Build confidence speaking with senior business leaders and strengthen commercial judgment • Contribute to the sales pipeline supporting SMG’s growth

🎯 Requirements

• May be starting a sales career or have up to 2 years of experience in sales, business development, lead generation, or another customer-facing role • Bachelor’s degree preferred; equivalent experience will also be considered • Curiosity about businesses, customers, and buying decisions • Strong written and verbal communication skills • Confidence starting conversations • Resilience and ability to continue after rejection • Organization and attention to detail • Ability to manage follow-ups • Comfort working toward clear goals in a quota-driven environment • Willingness to test new approaches, continue developing, and ask for feedback • Experience with SaaS, outbound prospecting, Salesforce, Outreach, or similar tools helpful but not required

🏖️ Benefits

• Unlimited PTO • Extended parental leave • Company-issued equipment • Structured 30/60/90-day ramp • Regular coaching • Opportunities to practice outreach and learn from experienced sales teammates • Remote-first work environment

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