Sales Development Representative

🔥 35 minutes ago

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

💵 Sales Development (SDR)

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Frontline Wildfire Defense's careers page, not through a job board

First seen by Remote Rocketship 35 minutes ago

Logo of Frontline Wildfire Defense

Frontline Wildfire Defense

51 - 200 employees

Founded 2017

🔧 Hardware

☁️ SaaS

👥 B2C

💰 $48M Series A on 2025-10

Hardware • SaaS • B2C

Frontline Wildfire Defense is a company that provides integrated wildfire protection systems for homes, businesses, and communities. It combines purpose-built hardware (exterior automated sprinkler systems and commercial defense installations) with software (real-time fire tracking, alerts, evacuation coaching, and a mobile app) to detect approaching fires and automatically saturate properties with water and biodegradable firefighting foam. Frontline works with licensed installers, offers financing options, partners with homebuilders and insurers, and markets solutions for residential, commercial, and community-scale wildfire resilience.

📋 Description

• Proactively engage prospective customers via phone, email, text, and web chat to explain the Frontline Wildfire Defense system and address questions. • Conduct up to 10 consultations daily to educate customers, uncover needs, and secure commitment to move forward in the sales process. • Qualify leads using defined criteria and schedule appointments with the field sales team. • Manage and nurture active, dormant, and cold leads through consistent outreach and personalized communication. • Meet follow-up service level agreements (SLAs) for new lead engagement. • Partner with field sales representatives to ensure smooth and professional customer handoffs. • Provide feedback to sales leadership and the field team on lead quality, customer trends, and process improvements. • Track activities, document lead status, and update customer information in Zoho CRM. • Achieve or exceed metrics including consultations, appointments set, lead conversion rates, and response times. • Develop knowledge of wildfire risk mitigation, home protection systems, and Frontline’s product offerings.

🎯 Requirements

• 1–3 years of experience in sales development, inside sales, or a customer-facing role (preferably in technology, home services, or related industries). • Strong communication skills across phone, email, and text; able to build trust and credibility quickly. • Organized and disciplined with the ability to manage multiple leads, tasks, and follow-ups simultaneously. • Comfortable working with sales tools and CRMs (Zoho experience preferred). • Resilient, goal-oriented, and motivated by hitting and exceeding performance targets. • Ability to adapt to a fast-paced, evolving environment and contribute to process improvements. • Candidates must be located in the PST time zone and have flexible availability for some weekends and after hours work. • Successful completion of comprehensive background checks, typically covering the past 7–10 years, including employment and education verification.

🏖️ Benefits

• Quarterly Performance Bonuses • Company-provided cell phone and laptop • Medical, Dental, and Vision Insurance • 401(k) retirement plan • Flexible time off + 14 paid holidays (yes, your birthday is one of them!) • Work-from-home stipend to support your remote setup • Remote-first work environment, fostering work-life balance and autonomy • Company-provided equipment • Join a high-performing, mission-driven team doing work that truly matters • And much more!

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