SRE, Site Reliability Engineering

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Sofka Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🤝 B2B

🏢 Enterprise

🤖 Artificial Intelligence

B2B • Enterprise • Artificial Intelligence

Sofka Technologies is a Latin American software development and digital transformation company that builds engineering teams and delivers software products and platforms for business clients. It focuses on backend and platform engineering, data & analytics, and applied AI, offering remote and hybrid roles across LATAM and emphasizing technology-driven solutions for enterprises.

📋 Description

• Adapt observability requirements to each technical solution to ensure coverage, visibility, and operational efficiency. • Configure and maintain dashboards, metrics, alerts, and critical business controls. • Validate solution resilience through chaos testing and scalability assessments under load. • Implement resilient design patterns such as circuit breakers, fallbacks, and retries in distributed architectures. • Identify and automate manual processes using infrastructure-as-code tools to reduce MTTR. • Lead the implementation of self-remediation workflows and promote continuous improvement practices in operations. • Collaborate with development and architecture teams to ensure technical quality across critical user journeys.

🎯 Requirements

• Minimum 3 years of experience leading technology resilience and observability in high-complexity environments. • Proven experience automating operational tasks and managing incidents under SRE/DevOps methodologies. • Observability: Dynatrace (primary hands-on), Grafana, Prometheus, OpenTelemetry, and the ELK Stack. • Automation and IaC: Ansible, Terraform, Terragrunt, and Monaco (Monitoring as Code). • Containerization: Kubernetes (AKS, EKS), OpenShift (advanced level), and Docker. • Programming languages: Python (advanced), Bash, YAML, and PowerShell. • Cloud & Infrastructure: Azure, AWS, or GCP (Networking, Security, and Compute). • Reliability management: definition of SLIs, SLOs, SLAs, and Error Budget management. • CI/CD: Git, Jenkins, Azure DevOps, and GitHub Actions. • Resilience engineering: Chaos Engineering, circuit breaker patterns, and Canary/Blue-Green deployments.

🏖️ Benefits

• Technical and personal challenges that will keep you continuously growing. • A connected team focused on your physical and mental wellbeing. • A fresh, collaborative continuous-improvement culture with learning opportunities and people ready to support you. • KaizenHub, a program designed to boost your talents, offering feedback, mentoring, and coaching through Sofka U. • Programs such as Happy Kaizen and WeSofka that support your physical and emotional wellbeing.