Manager, Administrative Coordinator Program

🔥 19 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Build processes and systems for scale as the Administrative Coordinator program and team grow • Manage hiring practices that maintain the Stripe talent bar • Manage individual contributors across multiple regions • Build relationships with key stakeholders and leaders across Stripe • Report to and partner closely with the ABP Program Manager • Support operational efforts, programming, and processes for the global ABP Program, including operating cadence, rhythm of business, and documentation • Manage and lead a team of Administrative Coordinators • Maintain understanding of team workload, bandwidth, performance, and quality of support • Develop and maintain program scope, documentation, guidelines, tools, processes, templates, playbooks, and knowledge management efforts • Provide feedback and coaching to team members • Address program escalations, feedback, and concerns • Develop executive, peer, and stakeholder relationships and maintain communication channels • Manage headcount and capacity planning with the ABP Program Manager • Manage onboarding and training logistics for new Administrative Coordinators • Serve as an expert on Stripe- and ABP-related policies and guidelines, including travel and expenses • Identify and solve large-scale, ambiguous, and complex problems with company- and organization-wide impact • Drive strategic program changes, process improvements, simplification, automation, and continuous improvement • Draft and distribute communications across the ABP Team and to stakeholders • Contribute to strategic planning and roadmapping • Exhibit excellent judgment on sensitive and cross-functional issues

🎯 Requirements

• Experience managing stakeholders and influencing critical client relationships • Experience in headcount planning and hiring practices • Experience in project and program management • Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role • Experience managing or leading individuals or a small team (preferred) • Experience in managing global programs (preferred) • Experience mentoring, growing, and developing individual contributors (preferred) • Experience managing bandwidth and balancing workloads of multiple individuals (preferred)