HR Shared Services Specialist

Job not on LinkedIn

🔥 12 minutes ago

🌴 South Carolina – Remote

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💵 $21 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 0%

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Logo of Sunbelt Rentals, Inc.

Sunbelt Rentals, Inc.

10,000+ employees

Founded 1983

🏗️ Construction

📦 Logistics

🏭 Manufacturing

Construction • Logistics • Manufacturing

Sunbelt Rentals, Inc. is a leading equipment rental company that offers a comprehensive range of tools and equipment for various industries. The company provides rental services for construction, industrial, and specialty sectors, offering equipment such as aerial work platforms, earthmoving machinery, forklifts, and climate control systems. Sunbelt Rentals is dedicated to empowering projects by providing innovative tools and focusing on safety and efficiency. Customers can reserve, rent, and return equipment easily through their platform, with options for delivery and pickup services.

📋 Description

• Answer HR Helpline calls and provide timely, professional support to team members • Act as an initial escalation point and determine appropriate resolution paths • Respond to inquiries according to established SLAs through phone, case management systems, and the Support Hub • Provide answers and solutions for HR matters including payroll, background checks, new hire support, compensation, leaves of absence, separations, employee concerns, and administrative support • Support HR Service Center, pre-employment, hiring, onboarding, and HR administration needs • Ensure process excellence, compliance, and effective delivery of HR administrative programs • Build relationships with HR Business Partners and other HR functional areas • Educate team members on HR Shared Services resources and self-service tools such as Support Hub and Workday • Process, enter, and approve Workday transactions while maintaining accurate employee data • Document and escalate requests and inquiries as needed • Interpret HR policies and escalate matters to appropriate departments • Develop and maintain knowledge base articles and HR support resources • Assist with transitioning HR administrative processes to the centralized HR Administration team • Partner with HR, Operations, functional groups, and IT to transition and streamline processes • Serve as liaison between HR teams and functional partners • Support process controls and reporting to identify potential breakdowns • Participate in HR initiatives, process improvements, and projects • Perform other duties as assigned

🎯 Requirements

• 2–5 years of HR Shared Services or relevant Human Resources experience • Associate's Degree or equivalent work experience required • Strong customer service orientation • Hands-on experience with Human Resources Information Systems (HRIS/HRMS) • Working knowledge of Microsoft Excel, Access, Word, and Outlook • Strong written and verbal communication skills • Ability to manage multiple priorities and assess urgency • Strong attention to detail and ability to complete tasks accurately • Proven discretion when handling confidential and sensitive employee information • Ability to organize, analyze, summarize, and present data meaningfully • Ability to work effectively in a collaborative, team-oriented environment • Regular availability and ability to work 11:00 a.m. to 8:00 p.m. Eastern Time • Ability to bend, squat, crouch and/or reach and lift up to 25 pounds or more • Spanish language proficiency is a plus, but not required

🏖️ Benefits

• Health, Dental and Vision plans • 401(k) Match • Volunteer time off • Short-term and long-term disability • Accident, Life and Travel insurance • Flexible spending • Tuition Reimbursement Options • Employee Assistance Program (EAP) • Length of Service Awards • 12-25 vacation days depending on years of service • 5 sick days • 6 holidays • 2 half day holidays • 2 floating holidays • 1 inclusion day • 1 volunteer day • Extensive on-the-job training for all eligible employees

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