Senior Director, Network Administration

Job not on LinkedIn

🔥 1 minute ago

🗽 New York – Remote

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⏰ Full Time

🟠 Senior

🛜 Network Engineer / Network Administrator

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Sutherland

Sutherland

10,000+ employees

Founded 1986

🏥 Healthcare

🛡️ Insurance

✈️ Travel

💰 $300M Secondary Market on 2014-10

Healthcare • Insurance • Travel

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Oversee and manage the Americas region’s network strategy, design, operation, and improvement of corporate and cloud networks • Manage a team of network engineers in the Americas region • Lead the design, management, upgrades, implementation strategy, and stability of wireless and wired networks, firewalls, switches, and cloud environments • Maintain network security, including defining, reporting, and documenting network architecture and compliance • Partner with global network teams, server teams, IT organizations, vendors, and business stakeholders • Design and deliver network services supporting Sutherland business units and clients • Perform proactive scanning, preventative maintenance, troubleshooting, hardware and software upgrades, and urgent response activities • Design and implement network security, LAN, WAN, and wireless architecture • Ensure network availability, reliability, security, and performance requirements are met • Research and define network hardware and software standards • Develop and update network policies, procedures, and processes • Standardize network configuration across Americas regions • Develop and manage network operations strategy • Develop, design, manage, and build networks for infrastructure projects and new or remodeled facilities • Develop and oversee the network technology roadmap for Americas regions • Collaborate with business units on strategic technical solutions • Provide Level 3 network support for the Americas region • Maintain network security with the Information Security and Network Security Architecture teams • Develop and maintain network documentation • Support budgeting, forecast planning, and special project ROI models with the VP of Global Network Services • Participate in IT change control and communicate planned or unplanned changes, maintenance windows, and outages • Monitor current technologies, network compliance requirements, standards, and industry trends

🎯 Requirements

• Bachelor’s degree required in Computer Science, Engineering, or related field • Master’s degree preferred in Computer Science, Business Management, or related field • Minimum of five (5) years managing a large, complex enterprise network • Experience leading large technical projects • Demonstrated oral and written communication ability with team members and business leaders • Strong understanding of network routing, switching, wireless, firewalls, and SDWAN technologies • Experience with Cisco, Zscaler, Citrix, Palo Alto, and F5 • CCNA or CCNP certification, active or expired, and verifiable network project experience are highly desirable • 5–10 years of active network leadership experience highly desirable • Experience with software-defined networks and cloud environments is a plus • Certifications in software-defined networking and cloud environments desired • Experience with cloud-based telecom systems/technologies • Experience managing and mentoring network engineers • Experience architecting and designing large-scale networks • Experience managing and maintaining Cisco routers, switches, load balancers, and firewalls • Experience with enterprise wireless networking technologies such as 802.11x • Ability to manage internal and external clients in addressing escalations and client concerns • Ability to be on call as needed • Ability to accommodate intermittent travel

🏖️ Benefits

• Employees can work remotely • Full-time employment • Ability to accommodate intermittent travel • On-call availability as needed

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