Field Service Engineer, Deployment

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $71k - $97.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Symbotic

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

📦 Logistics

💼 Consulting

🍽️ Food & Beverage

Logistics • Consulting • Food & Beverage

Symbotic is an industrial automation company that provides an end-to-end, AI-powered warehouse automation platform combining autonomous mobile robots, advanced vision and sensing, and orchestration software to modernize supply chains. Its system integrates hardware and intelligent software to increase throughput, accuracy, and storage density for retail, grocery, CPG, and wholesale customers, solving labor constraints and operational inefficiencies in distribution and fulfillment operations.

📋 Description

• Lead and support on-site deployments of autonomous robotic systems, including installation, calibration, commissioning, and startup activities • Troubleshoot and resolve mechanical, electrical, and software issues in real time • Perform preventive maintenance, inspections, and system health checks • Support remote diagnostics and respond to escalations with Engineering and Technical Support teams • Train customer operators and site personnel on system operation, safety procedures, and best practices • Document field service activity, including repairs, troubleshooting steps, photos, and site conditions • Travel frequently to customer sites, up to 100% of the time • Work independently in dynamic warehouse and industrial environments • Share field insights with Engineering, Product, and Support teams to improve reliability, deployment processes, and customer experience

🎯 Requirements

• Bachelor’s degree in Engineering, Robotics, Mechatronics, or related technical field, or equivalent hands-on experience • Minimum of 2 years of experience in field service, robotics, automation, industrial equipment, or a similar technical role • Strong troubleshooting skills across mechanical, electrical, and basic software systems • Ability to read and interpret schematics, wiring diagrams, and technical drawings • Experience using hand tools, diagnostic equipment, and technical documentation • Strong communication skills with customers and cross-functional internal teams • Willingness and ability to travel frequently • Valid driver’s license • Ability to lift or work around industrial equipment as needed • Ability to work at heights of up to 45 feet and within restrictive areas of 24 inches • Ability to regularly lift and/or move up to 50 pounds • Compliance with safety requirements and protocols, including lockout/tagout and fall protection • Ability to work approximately 75% of the time on construction sites with required PPE • Ability to work in temperatures ranging from 105° to 32° Fahrenheit

🏖️ Benefits

• Medical, dental, vision, and disability benefits • 401K • PTO and/or other benefits • Business travel expenses reimbursed based on program guidelines • Eligible employees may receive a corporate credit card based on role and travel requirements