Senior Site Reliability Engineer

🔥 1 hour ago

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Talkiatry

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

👥 B2C

Healthcare • B2C

Talkiatry is a virtual psychiatry provider that delivers 100% online psychiatric care and medication management. The platform matches patients to licensed psychiatrists and other clinicians, offers follow-up care with the same provider, and treats conditions such as ADHD, anxiety, depression, bipolar disorder, OCD, PTSD, insomnia and peripartum/postpartum needs. Talkiatry operates in-network with major insurers, provides copay estimates, a patient portal, and resources like quizzes and medication information. The site notes its clinicians average 10 years of experience, represent multiple subspecialties, and speak many languages.

📋 Description

• Define and roll out an SRE practice for a six-team organization: SLOs/SLIs, error budgets, and reliability standards that teams genuinely adopt. • Build and improve observability—metrics, logging, distributed tracing, dashboards, and alerting—so that more incidents are detected by monitoring before anyone outside engineering notices. • Drive down outage frequency by surfacing systemic reliability risks and partnering with teams to remediate them at the root. • Reduce toil through automation, infrastructure-as-code, and self-service tooling that teams can own and extend themselves. • Own the health and usability of our observability tooling, providing documentation and training where necessary. • Run production readiness reviews for new services and partner with engineering leadership on reliability priorities and capacity planning.

🎯 Requirements

• 7+ years in software or infrastructure engineering, with substantial hands-on SRE or production reliability experience. • A track record of reducing incidents and improving detection—the outcomes this role is judged on. • Hands-on experience defining SLOs/SLIs and using error budgets to guide engineering decisions. • Deep observability expertise across metrics, logging, tracing, and alerting (e.g., Datadog, Prometheus, Grafana, or similar). • Strong experience operating production systems on AWS. • Proficiency with infrastructure-as-code (e.g., Terraform) and comfort building automation and tooling (Python, TypeScript, or similar).

🏖️ Benefits

• medical, dental, vision, effective day 1 of employment • 401K with match • generous PTO plus paid holidays • paid parental leave • it all comes back to care: we’re a mental health company, and we put our team’s well-being first • grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands