Advanced Consulting Engineer

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $150k - $230k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

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Tanium

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Tanium is a cybersecurity company that specializes in providing real-time endpoint visibility and control for large organizations. By delivering insights on security, performance, and inventory across IT assets, Tanium helps businesses manage their infrastructure efficiently and protect against cyber threats.

📋 Description

• Operationalize customer business objectives and provide value realization in complex or stalled adoption situations • Enable end-users to effectively use Tanium products • Support and document technical setup and configuration of complex products in runbooks • Provide onsite technical assistance for support issues causing adoption or churn risk • Provide documented post-engagement feedback to Product, Engineering, Enablement, and Customer Service Operations • Assist Tanium customers with articulating business objectives as a post-sale product expert • Handle extraordinary customer engagement issues at Enterprise and Major accounts • Provide product-specific guidance for advanced use cases during short-term engagements

🎯 Requirements

• Associate degree or equivalent experience required • 8+ years in the industry with solid technical skills in multiple areas such as networking, security, operations, scripting, and/or programming • Experience in one or more of endpoint security, endpoint support/troubleshooting, incident response, systems management, or utility scripting • Utility scripting experience with bash, PowerShell, VBScript, or Python • Extensive hands-on Tanium experience • Prior experience and broad knowledge to lead customers and internal teams • Ability to master new concepts and technologies and continually develop expertise in the Tanium platform and modules • Critical thinking and problem-solving skills • Ability to communicate problem statements and plans clearly • Good judgment and ability to prioritize based on cost and value • Ability to work independently on complex, poorly documented problems • Ability to follow established technical support procedures • Executive communication skills, emotional intelligence, and patience • Ability to anticipate blockers and delays and communicate appropriately • Strong influencing skills with teams and strategic customers • Informal leadership and ability to adapt to changing conditions • Deep ownership of work and willingness to support team efforts • Highly collaborative reputation and ability to mentor and coach others

🏖️ Benefits

• Equity awards • Medical plan • Dental plan • Vision plan • Family planning benefits • Health savings account • Flexible spending account • Transportation savings account • 401(k) retirement savings plan with company match • Life coverage • Accident coverage • Disability coverage • Business travel accident insurance • Employee assistance programs • Other well-being benefits • 5 days of volunteer time off (VTO)