Website Performance Manager

🔥 0 minutes ago

🏄 California – Remote

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💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 6%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Build and maintain relationships with a portfolio of automotive dealership clients • Serve as the website relationship owner for clients and drive the vision and delivery of website products • Respond to dealership inquiries quickly and solve most issues instantly • Manage product retention and present revenue- and non-revenue-generating enhancements • Support portfolio application growth through upsell, expansion, and upgrade opportunities • Understand and articulate user problems while triaging and prioritizing bugs and issues • Execute monthly customer reporting covering engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines to customers while providing guidance • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Manage account progress and results independently to support external client retention • Collaborate with digital, creative services, and other departments to coordinate client priorities and requests • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Monitor KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • A minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management experience • Demonstrated understanding of dealership operations • Proven experience and demonstrated ability to effectively work with all levels within the dealership • Demonstrated working knowledge of digital marketing strategy for websites and advertising (SEM, display, SEO, Google Ads, Bing, etc.) • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Demonstrated written, verbal, and phone communication, and interpersonal skills • Demonstrated customer service skills and outstanding relationship management capabilities • Highly motivated self-starter capable of working in a team environment • Possessing high energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven • Demonstrated knowledge in using Salesforce • Proficient with MS Office Word, Excel & PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Possess the skills and ability to work independently • Candidates must reside in the Continental, U.S., Mountain or Pacific time zones highly preferred but ALL welcome to apply who can support 8:30AM-5:30PM (PST) business hours

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical • Dental • Vision • 401(k)/matching • Paid vacation • Wellness • Company benefit offerings

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