
201 - 500 employees
Founded 2005
📣 Marketing
💼 Consulting
🚘 Automotive
Marketing • Consulting • Automotive
Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $65k - $80k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
👔 Manager
👻 Ghost score 6%
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201 - 500 employees
Founded 2005
📣 Marketing
💼 Consulting
🚘 Automotive
Marketing • Consulting • Automotive
Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.
• Own website relationships for automotive dealership clients • Shift from a reactive to proactive mindset and drive the vision and delivery of website products • Respond quickly to dealership inquiries and resolve most issues instantly • Drive product retention and present revenue- and non-revenue-generating enhancements • Support portfolio application growth by identifying expansion opportunities and monitoring customer happiness • Build and maintain client relationships across a full and/or complex account load • Understand and articulate user problems while triaging and prioritizing bugs and issues • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities and expectations • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines while providing customer guidance • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive upsell, expansion, and upgrade opportunities with Customer Success counterparts • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments to coordinate priorities and requests • Recommend site performance enhancements involving creative services, third-party advisements, design responsiveness, and more • Support KPIs including retention, expansion, engagement, adoption, and advocacy
• BS/BA in related discipline OR an equivalent combination of education and work experience • A minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management • Demonstrated understanding of dealership operations and ability to work with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Demonstrated written, verbal, phone communication, interpersonal, customer service, and relationship management skills • Highly motivated self-starter capable of working in a team environment • High energy, enthusiasm, resilience, determination, proactiveness, relentlessness, and drive • Demonstrated knowledge of Salesforce • Proficient with MS Office Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to work independently • Ability to support 8:30AM-5:30PM (PST) business hours • Candidates must reside in the Continental U.S.
• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits
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