Website Performance Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 6%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Build and maintain relationships with a portfolio of automotive dealership clients • Own full and/or complex account loads • Respond to dealership inquiries and solve customer issues • Understand and articulate user problems and triage and prioritize bugs and issues • Execute monthly customer reporting covering engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive portfolio application growth through upsell, expansion, and upgrades • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments • Recommend site performance and enhancement opportunities, including creative services, third-party advisements, and design responsiveness • Monitor KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management • Understanding of dealership operations and ability to work with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Written, verbal, phone communication, and interpersonal skills • Customer service skills and relationship management capabilities • Knowledge of Salesforce • Proficiency with MS Office Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to work independently • Ability to support 8:30AM-5:30PM (PST) business hours • Candidates must reside in the Continental U.S.; Mountain or Pacific time zones highly preferred

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Company benefit offerings

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