Employee Relations Specialist, Tier 1

Job not on LinkedIn

🔥 3 minutes ago

🌵 Arizona, Connecticut, +5 more states – Remote

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🍑 Georgia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 35 days.
• No salary listed.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Demonstrate understanding of company policy, culture, and values to recommend resolutions for employment-related issues • Support positive interactions between managers and employees • Resolve assigned cases within appropriate SLAs while providing the best possible employee experience • Conduct basic investigations and assist with complex investigations involving harassment, discrimination, accommodation, and retaliation • Promote understanding of company policy and relevant employment laws through coaching and training • Create and maintain documentation for cases and investigations • Assist with disciplinary actions and other documentation related to employee performance concerns • Assist with Employee Relations projects and consultations related to the employee experience

🎯 Requirements

• Bachelor’s degree in Business or HR Related preferred • 2+ years of experience working in Human Resources with an emphasis on Employee Relations preferred, with exposure and work in employee investigations • Experience leading multiple, concurrent, employee relations activities • Experience providing clear guidance and timely and consistent execution • Ability to detail and document case notes, investigation summaries, and correspondence with employees and partners • Ability to work autonomously and as part of a team • Ability to develop strong professional relationships with peers, managers, executives, and cross-functional teams across diverse organizations • Excellent verbal and written communication skills • Solid understanding of and ability to communicate about Federal, state, and local regulations • Knowledge of ADA, FMLA, and Leave of Absence procedures • Ability to do business with an absolute commitment to the TP USA Values

🏖️ Benefits

• Comprehensive health benefits, which may include medical, vision, and dental • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts • Career advancement opportunities • Inclusive and diverse workplace culture • Support for active-duty service members, veterans, and military families • Reasonable accommodation during the application process

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