Senior Administrative Assistant, PBS Operations

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Provide high-level administrative support to Pharmacy Benefit Services Operations leadership • Manage complex senior-level calendars, scheduling, meetings, travel, and expense reporting • Support leadership meetings, team events, and business initiatives, including planning, coordination, communications, and day-of support • Produce, update, and edit presentations and other materials using PowerPoint, Excel, and Word • Use AI-enabled productivity tools to prepare meeting materials, agendas, summaries, and follow-up actions • Handle sensitive information confidentially • Process and track expense reports in accordance with company policies • Arrange domestic and international travel, including flights, accommodations, transportation, and itineraries • Support broader PBS Operations administrative-services projects with other teams or locations • Communicate and collaborate with internal matrix partners, leaders, team members, and business partners • Provide backup support to other administrative professionals • Perform additional assigned responsibilities

🎯 Requirements

• High school diploma or GED required • 3+ years of experience as an Administrative Assistant; experience supporting multiple senior leaders preferred • Strong technical skills with Excel, including pivot tables and VLOOKUPs • Proficiency with PowerPoint, Outlook, Word, Microsoft Teams, and internet/web navigation • Health care or Pharmacy Benefit Services Operations background preferred • General understanding of business processes preferred • Exceptional attention to detail and follow-up skills • Ability to think proactively, anticipate needs, and address potential challenges • Strong written and verbal communication skills • Ability to work in a fast-paced, production-like environment and adapt quickly to change • Ability to manage, prioritize, and work on multiple projects simultaneously • Strong organizational skills and ability to work independently and in a team environment • Ability to meet tight deadlines and work under pressure • Ability to anticipate the needs of customers, leaders, and business partners • Home internet connection through cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload if working from home

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement