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Sales and Administrative Assistant

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đź•’ March 13

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“‹ Administrative Assistant

đź‘» Ghost score 49%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of The Hello Team

The Hello Team

1001 - 5000 employees

Founded 2021

🏥 Healthcare

🛡️ Insurance

📦 Logistics

Healthcare • Insurance • Logistics

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

đź“‹ Description

• Conduct cold calls to residential and commercial customers to generate new business. • Follow up with existing clients regarding payments or service pickups. • Provide customer service and respond to client inquiries. • Perform basic data entry and update customer records. • Support administrative tasks, with increased data entry during the initial months. • Schedule service pickups and coordinate availability with customers. • Maintain organized records of customer interactions and call outcomes. • Communicate relevant updates or issues to the internal team. • Perform other tasks related to the position.

🎯 Requirements

• Proficient level of English (written and spoken). • Proficient level of Spanish (written and spoken). • Strong interpersonal and phone communication skills with excellent client approach. • Prior experience in soft sales or related customer-facing roles. • Prior experience with data entry software and related tasks, is a plus. • Friendly and professional demeanor with a strong customer-focused mindset. • Willingness to learn new software; training will be provided as needed. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Out-of-the-box thinker, reliable, organized, detail-oriented, self-motivated, and confident approach. • Positive attitude and the ability to learn and adapt quickly. • Ability to understand and follow established processes with minimal supervision. • Ability to work in alignment with U.S. Eastern Time (New York time) business hours. • Interested in long-term career opportunities. • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

🏖️ Benefits

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth

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