Senior People Analytics Consultant

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $112.8k - $188k / year

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Serve as a strategic advisor on employee listening best practices, measurement strategies, and employee experience research • Identify business challenges, define listening objectives, and recommend listening approaches • Consult on enterprise, pulse, lifecycle, and targeted listening programs • Guide survey methodology, question design, benchmarking, reporting, and action planning • Develop reliable, actionable employee surveys and listening instruments • Design survey content, scales, open-ended questions, and research frameworks • Support focus groups, interviews, crowdsourcing, and other qualitative research activities • Analyze quantitative and qualitative employee feedback to identify trends, opportunities, risks, and key drivers • Integrate survey data with workforce and business data sources • Develop narratives and recommendations to help leaders understand employee sentiment and prioritize actions • Partner with data science teams to enhance analytical capabilities and measurement approaches • Present findings and strategic insights to senior leaders, HR leadership, and executive stakeholders • Translate complex research and analytical findings into actionable business narratives • Facilitate discussions to interpret results, identify priorities, and develop action plans • Support executive communications and leadership presentations • Partner with the Activation team on actions based on feedback and data insights • Build relationships and credibility as a trusted advisor on employee listening and workforce insights • Stay current on leading practices and identify opportunities to improve methodologies, reporting, and insight delivery • Contribute to the evolution of the organization’s listening strategy and analytical capabilities

🎯 Requirements

• Minimum of 5 years of experience in employee listening, industrial-organizational psychology, people analytics, organizational research, employee experience, or a related field • Experience designing employee surveys, developing measurement strategies, and conducting organizational research • Strong understanding of survey methodology, research design, psychometrics, and employee listening best practices • Experience analyzing quantitative and qualitative data and translating findings into actionable business insights • Strong consulting, facilitation, and stakeholder management skills • Exceptional communication and storytelling abilities, including presenting to senior leaders and executive audiences • Experience developing executive-ready reports, presentations, and insight summaries • Strong analytical and problem-solving capabilities • Ability to connect employee feedback to business priorities and workforce outcomes • Ability to manage multiple stakeholders and initiatives in a fast-paced, evolving environment • Advanced proficiency in one or more statistical programming languages and analytics platforms, such as SAS, R, Python, or SQL • Experience applying analytics tools to data preparation, statistical modeling, predictive analytics, and data visualization • Experience leveraging AI-enabled analytics tools, prompt engineering techniques, and large language models (LLMs) • Preferred: Advanced degree, such as a Ph.D., in industrial-organizational psychology, organizational development, behavioral science, or a related field • Preferred: Experience leading enterprise employee engagement, pulse, lifecycle, or organizational health surveys • Preferred: Experience with driver analysis, predictive analytics, text analytics, and advanced research methods • Preferred: Familiarity with employee experience, organizational effectiveness, talent strategy, workforce planning, and change management • Preferred: Experience working in a large, highly matrixed organization and consulting with senior leadership teams • Preferred: Knowledge of people analytics, organizational research, and employee listening technology platforms

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber optic internet service requirement with speeds of at least 10Mbps download/5Mbps upload

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