Platform Engineer – ServiceNow

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

👻 Ghost score 12%

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Logo of Thermal Scientific Works

Thermal Scientific Works

11 - 50 employees

🏭 Manufacturing

🔬 Science

🔧 Hardware

Manufacturing • Science • Hardware

Thermal Scientific Works is a supplier of thermal and scientific equipment, appearing to offer laboratory and industrial temperature-control products such as temperature controllers, sensors, furnaces/ovens and related control and automation components. The company lists products on B2B marketplaces (e. g. , IndiaMART) and serves industrial, laboratory and research customers seeking thermal processing and measurement solutions.

📋 Description

• Own day-to-day administration of the ServiceNow platform, including users, groups, roles, ACLs, forms, workflows, notifications, and service catalog • Manage ServiceNow instance upgrades and family releases, including regression testing with ATF • Maintain CMDB and platform data integrity and enforce configuration standards and governance • Coordinate with ServiceNow implementation partners on enhancements, upgrades, and escalations • Build scoped applications, workflows, and automations using Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies • Extend ServiceNow modules such as ITSM, Field Service, and Customer Service • Manage development through update sets or source control, with sub-production testing and controlled production promotion • Evaluate build-vs-buy options across custom development and ServiceNow Store applications • Design and maintain integrations between ServiceNow, NetSuite, and Arena PLM using IntegrationHub, REST APIs, and middleware • Provide secondary administration and support for NetSuite and Arena • Develop light customizations in NetSuite and Arena where needed • Connect business systems to the company data platform and maintain master data quality • Translate business requirements into configuration or code with service, operations, engineering, supply chain, and finance teams • Serve as escalation point for complex business system and integration issues • Maintain solution designs, architecture diagrams, runbooks, and user training materials • Support additional business systems and digital infrastructure initiatives as required

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field, or equivalent professional experience • 3–5+ years of hands-on ServiceNow administration and development experience • Experience supporting or integrating ERP and PLM systems; NetSuite and Arena preferred • Experience delivering system integrations and custom applications from requirements through production support • ServiceNow development in JavaScript/GlideScript, including Flow Designer and scoped applications • Experience with IntegrationHub, REST/SOAP APIs, JSON, and MID Server • Familiarity with ServiceNow upgrades, ATF, update sets, and instance governance • Working knowledge of NetSuite and Arena PLM or comparable PLM system • SQL and reporting experience • Strong communication skills and ability to work with non-technical stakeholders • ServiceNow Certified System Administrator (CSA) preferred; Certified Application Developer (CAD) a plus

🏖️ Benefits

• Flexibility and autonomy to execute and do your best work • Collaboration with experienced industry experts • Respectful, continuous-learning culture driven by excellence • Fast-paced, entrepreneurial environment where ideas matter • Opportunity to build solutions benefiting people and the planet

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